Learning from Incidents in Software

by: @nora_js @norootcause @UberGeekGirl @allspaw @ri_cook @this_hits_home @wcgallego @LauraMDMaguire @v_hue_g

[Learning from Incidents in Software @LFISoftware]

We are thrilled to announce the final agenda for LFI Conf 23 is now live! Speakers span cutting edge startups to the most advanced tech companies and top researchers from academia. Take a look and register today! #LFIConf23

https://t.co/JsSTpLmZYM

[Learning from Incidents in Software @LFISoftware]

LFI recap starting soon at 5pm ET! @crayzeigh from Equinix will be hosting a live stream panel to recap their experiences and highlights at #LFIconf23! Watych on YouTube (https://t.co/CXBJFmX7pu) and Twitch (https://t.co/tEmzTphPas).

[Learning from Incidents in Software @LFISoftware]

Thanks for joining, Casey!

[Casey Rosenthal @caseyrosenthal]

Two weeks ago was the first @LFISoftware Conference. It was one of the best conference I've ever attended. Huge thanks to @nora_js and @jeli_io for putting it together, and especially for the best conf swag ever (pictured below). Videos are online here: https://t.co/Hk614qccM1

[Learning from Incidents in Software @LFISoftware]

All recordings from #LFIconf23 are now posted to YouTube! A big thank you to @grtcrcl for making the recordings possible. https://t.co/7uDvU9VROw

[Learning from Incidents in Software @LFISoftware]

@mipsytipsy @this_hits_home @mononcqc @jessitron @mononcqc does karaoke?? That’s it! I’m going to Canada!

[Courtney Nash @courtneynash]

Love seeing more real data in the wild showing how MTTR (and severity) aren’t useful incident data. @spamaps @LFISoftware conf.

[Learning from Incidents in Software @LFISoftware]

And that’s a wrap! A huge thank you to all of you, our incredible community, for the thought-provoking talks, informative conversations, and learnings we are all taking home with us! What an incredible #LFIconf23 of learning from incidents! Recordings will be posted soon!

[Learning from Incidents in Software @LFISoftware]

.@jasonkoppe joins us to discuss how Indeed was able to evolve their Learning from Incidents practices and team! #lficonf23

[Nora Jones @nora_js]

Here’s the secret of Learning from Incidents…it’s not actually about the incident. The incident is a catalyst to helping your organization learn, collaborate, grow, and make better decisions.

#LFIConf23

[Nobl9 @nobl9inc]

Thanks to everyone at #LFIConf23 for stopping by the Nobl9 booth to connect and chat about #SLOs! 🙏

We're still here. Come by and say hello👋x🥳

[Alex Elman (he/him) @_pkill]

Communities of Practice help build competence and foster learning. Pirmin Schürmann reminds us that we are the resilience and we are the resistance #LFIConf23

[Learning from Incidents in Software @LFISoftware]

What a way to close the day! We’ve got @allspaw in the house with his closing keynote.

[Learning from Incidents in Software @LFISoftware]

Stop by the @nobl9inc booth today during the afternoon coffee break for a book signing with speaker and author @ahidalgosre !! #LFIConf23

[Nobl9 @nobl9inc]

If you're at #LFIConf23 get your own copy signed by @ahidalgosre! 🐕📚 @ the Nobl9 Booth

cc @LFISoftware s/o @OReillyMedia 📕

[Learning from Incidents in Software @LFISoftware]

- Pair refreshing your run books with onboarding
- rely on what your company cares about
- premortems before large events

this and more tips on improving on-call from @bridgetnomnom at #LFIConf23

[The VOID @VoidIncidents]

Attending #LFIConf23? Don't miss diving in with @courtneynash today to see how the shallow incident data reveal little and examples of incident reports from the #VOID that illustrate the value of substantive, qualitative investigation.

[Bridget Lane @bridgetnomnom]

“Why do bad incidents happen to good engineers” - @norootcause

😂 I’m dead

@LFISoftware #LFIConf23

[Nora Jones @nora_js]

“You know you did a great incident review if 5 years later, people are still drawing the diagrams you created in it on whiteboards for new hires” — @lauralifts #LFIConf23