Yet they closed the chat, are only refunding 45% and told me it was up to the host’s discretion how much I’d get back. How is that acceptable? #airbnbfail
@AirbnbHelp@Airbnb
Airbnb admitted the host failed to disclose a major safety issue, that our stay didn’t meet their standards, and even said my request for a full refund was absolutely reasonable.
@AirbnbHelp just received another call from Airbnb stating that they could not offer more than a 30% refund after giving us the runaround for a week. The was an owner known bug infestation.
@Airbnb We booked a “bug-free” home, but it has an insect infestation that caused allergic reactions in my family. I’ve messaged support and on X, but no one has responded. This is a health and safety issue, and your silence is unacceptable. #airbnbfail
@Airbnb We booked a “bug-free” home, but it has an owner known insect infestation that caused allergic reactions in my family. I’ve messaged support and on X, but they are not responding. This is a health and safety issue, and your silence is unacceptable. #airbnbfail
NYSPHSAA Coaches Appreciation Day starts tomorrow (10/5) and runs though Thursday (10/7). Help us say thanks to the great coaches we have in New York State.
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