@AmericanAir lost my priority bag 5 days ago! 25 phone calls and 5 promises later I’m told my bag is going to make 3 connections today to my home airport. I’ve been so polite and understanding that AA would right this situation. I’m beyond frustrated now.
@AmericanAir I spent over an hour trying to check in on-line because the website wasn’t working properly! Now I can’t check-in on-line because I tried too many times...frustrating!