Luke Caudrey

[Luke Caudrey @LJCAUD]

Trash Panda#5529979 #REBIRTHDAY @CallofDuty

[Luke Caudrey @LJCAUD]

@Tesco what an absolute shambles the new click and collect system/queue at Tesco Costorphine.
The old hut was far superior in every way.
I mentioned this to a member of staff who said it’s opened today and every customer has questioned the insanity!
Just change it back!

[Luke Caudrey @LJCAUD]

@CBeebiesHQ any chance of producing this 5 yo sketched and annotated bot and the beasties toy? Ideally within the next 10 weeks?

[Luke Caudrey @LJCAUD]

@edinhelp Sent

[Luke Caudrey @LJCAUD]

@edinhelp Hi, is there criteria to receive a larger grey bin? I see some households with them.

[Luke Caudrey @LJCAUD]

@MoonzUGN Tough, sadly already being listed on eBay

[Luke Caudrey @LJCAUD]

@ChrisHarper93 Simple solution if you are in the queue at the end, pre order for the next release. Better still just keep pre orders open with stock etas

[Luke Caudrey @LJCAUD]

Beware of @RoyalMail scams

[Luke Caudrey @LJCAUD]

@virginmedia automated price increase discounts for 6 months option while waiting.... when you know you’ve screwed up 🤣

[Luke Caudrey @LJCAUD]

@virginmedia Another day the same issues.... “you might like to call later” - truly awful customer service it’s been getting worse year on year but the current situation is beyond a joke. Do you actually have anyone available to take calls?

[Luke Caudrey @LJCAUD]

@virginmedia, contract coming to an end, average at best tv and broadband service, price hike.... no way to contact customer services, not answering phones at the moment - unable to update, amend or cancel contract via my virgin media... how do I cancel my package with ?

[Luke Caudrey @LJCAUD]

@virginmedia That doesn’t really work as an alternative, I need to speak to someone or be able to do something via my virgin media profile

[Luke Caudrey @LJCAUD]

@virginmedia This is the number I’ve be endlessly trying. “You might like to call us later” ... so how do I speak with someone today?

[Luke Caudrey @LJCAUD]

@Anthropologie your carrier to see if they can re route the package for you. We sincerely apologize. Thank you for your time.”

[Luke Caudrey @LJCAUD]

@Anthropologie your customer service is truly shocking. ordered online, selected delivery and billing address as the same, however parcel (split in 2) is going to a historic address. Attempted to rectify with you, no questions answered only scripted nonsense to contact @RoyalMail

[Luke Caudrey @LJCAUD]

@Anthropologie “Thank you for reaching out to us. We apologize for the inconvenience. Your order has shipped. Unfortunately, we cannot stop or change the shipment. If you are unable to retrieve the package from the designated address, the carrier may return the package to us. You may contact

[Luke Caudrey @LJCAUD]

@Anthropologie This dm from you is exactly the scripted nonsense I was talking about. No questions answered, this is not customer service- have you looked into the error that is your fault and accept responsibility rather than pushing recovery on to the customer? Can this be escalated higher!

[Luke Caudrey @LJCAUD]

@TheRAC_UK disgusted that my elderly parents have been left abandoned for the last 7 hours waiting for recovery. Now been told they will have to wait until 9am tomorrow. Recovery for this needs to be a priority.

[Luke Caudrey @LJCAUD]

Like tasty, healthy snacks? Use my #friendcode to unlock your 1st, 5th and 10th graze boxes free http://t.co/nnyoCoq4r1 via @grazedotcom