Founder of LMS, a 20-year, acquisition, CRM industry innovator. Entrepreneur. Brand Builder. Recognized expert of source and use of all marketing data.
The reality of the game of life is you don’t win unless you’re on the playing field and taking the steps assertively and managing yourself to where winning is an option. #Winning
Our Guest Experience Maximization (#GEM) team creates innovative and customized solutions for #travel and #hospitality brands. Learn more here: https://t.co/KNX9CHJv2w
The reality of the game of life is you don’t win unless you’re on the playing field and taking the steps assertively and managing yourself to where winning is an option. #Winning#PlayTheGame
It’s exciting to see other great leaders like John Padgett talking about how important customer experience technology is for travel and tourism brands. We love working with #PrincessCruises on the #OceanMedallion Experience. #CES2020 https://t.co/haOqX8pcO8
“Princess Cruises’ new Royal Class cruise ship Sky Princess finished the construction milestone in a series of sailings out of the Fincantieri Shipyard in Italy.” #ChooseCarnival#LMSonline#CX
https://t.co/AQ4vZVgfaH
“Honor to the soldier and sailor everywhere, who bravely bears his country’s cause. Honor, also, to the citizen who cares for his brother in the field and serves, as he best can, the same cause.” - Abraham Lincoln #VeteransDay#LMSonline
“Twelve ships now have the MedallionClass Guest Experience installed, with six more Princess Cruise ships to be equipped in 2020, and the entire line to be completed by the end of 2021.” Read more at https://t.co/toeOCoNFPh
Our team will take any opportunity to seize the day. Whether it’s exploring a new city or creating customized solutions, our out-of-the-box strategies are there to guide the adventure. #PrincessCruises#ComeBackNew#CX
“Brad Cohen — senior project consultant with Orlando, Fla. - based consulting, marketing and data analysis company LMS — recently talked to CSP about private label’s increasing potential.” Read more at https://t.co/qrMDbQ5vzu #PrivateLabel#LMSonline
“Companies need clear metrics and insights to chart the right course through today’s challenging marketplace.” Read more at https://t.co/LU3HhnhQ65 #dashboards#bigdata
“What makes the OceanMedallion so attractive to @CarnivalPLC isn't just its connective capabilities; it's that it enhances the customer's experience while at the same time simplifying it.” Read more at https://t.co/s2cLofLP0S #OceanMedallion#IoT#WearableTechnology
Your customer journey is there to help your guests. How are you making sure that they don’t get lost on the way to your brand? #CX#CustomerJourney#DifferenceMaker https://t.co/ExRfSeUuyt