I think the worst service provider by far is @MTNza I had an incident where my debit order was changed . I received a confirmation email stating the date the debit order will be made going forward and 3 consultants confirming. The debit order goes off earlier which caused me
Issues because I didnโt cater for that. I have disputed so many times with MTN and they are ignoring the fact that I was told when the debit order will happens as well as the recorded line where the consultant stated when it will happen. No manny ther evidence I supply they just
Even the consultant today said it was incorrectly debited but they refuse to give my money back @MTNza cancel my contract because even when I call head office Iโm on hold for forever. Worst service provider ever
I am so tired of #mtn@MTNza I want to cancel my contract. My debits are scheduled for the 20th of each month, I called end of March to say please change the debit order for the 1st of each month going forward. They said it has been updated and will be debited from the 1st
Of May, I have an email confirmation stating it will be the first of May . 2 consultants if their recorded line said it will be the first of May and guess what they did, they debit on the 1st of April a public holiday and I had reserved that for my other debits
I wasnโt able to pay for my other debit because of this and then also got a debit return penalty fee of R105 because their insurance tried to debit today which is the 3rd. Does it make sense, I have called and emailed and emailed. I have made a video of the evidence of this
Saying that our address wasnโt loaded correctly meaning your first excuse was a lie, then you said yourl delivering today after we demanded refund. Our baby needs the diapers, and we donโt have the diapers or the refund, what terrible service is this?????? #terribleservice
@BabiesRUs on the 20th of December we placed an order for diapers, it is now the 5th of January and still no diapers, tried so many times to reach you guys and no luck, when we asked for refund you guys said that yourl attempted delivering , then you sent another email to say
I went to #Identity@MallatCarnival and I purchased a chain gift set that comes in a gift box as a gift for someone. As I was leaving the sensor thing beeped so the security stopped to check my things and then they apologised because they forgot to remove some tag on the inner
And didnโt bother to show me they damaged the box and this is meant to be a gift for someone. How could they be so careless and not courteous. I donโt even live in the same area to now drive all the way back and waste petrol for this nonsense . Terrible service
@MTNza Lol , non one even spoke to me for me to explain what happened as yet how they investigating? No one informed me turn around time. What hs the turn around time you receive my contract? What is the turn around time to receive feedback from customer care about other issues? Mxm
Can you believe that itโs Wednesday today, on Saturday my #scam incident happened and til now no response or help from @MTNza . I posted on twitter on Monday, even sent a review on hello Peter yesterday, when I call the fraud line no answer it goes dead, when I call head office
@MTNza Itโs Wednesday , almost Thursday, no one has called me or responded to resolve the issues Iโm having . Telling me someone is going to get back to me is not resolving the issues . How incompetent is mtn? Never in my life have I experienced such pathetic service