Mrs L_The Cook Writes

Cook 👩‍🍳 Pray 🙏 Write ✍️

[Mrs L_The Cook Writes @LPrinika]

Ignore me .. can @MTNza ever be like this ? What pathetic service is this #mtn

[Mrs L_The Cook Writes @LPrinika]

I think the worst service provider by far is @MTNza I had an incident where my debit order was changed . I received a confirmation email stating the date the debit order will be made going forward and 3 consultants confirming. The debit order goes off earlier which caused me

[Mrs L_The Cook Writes @LPrinika]

Issues because I didn’t cater for that. I have disputed so many times with MTN and they are ignoring the fact that I was told when the debit order will happens as well as the recorded line where the consultant stated when it will happen. No manny ther evidence I supply they just

[Mrs L_The Cook Writes @LPrinika]

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[Mrs L_The Cook Writes @LPrinika]

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[Mrs L_The Cook Writes @LPrinika]

Even the consultant today said it was incorrectly debited but they refuse to give my money back @MTNza cancel my contract because even when I call head office I’m on hold for forever. Worst service provider ever

[Mrs L_The Cook Writes @LPrinika]

I am so tired of #mtn @MTNza I want to cancel my contract. My debits are scheduled for the 20th of each month, I called end of March to say please change the debit order for the 1st of each month going forward. They said it has been updated and will be debited from the 1st

[Mrs L_The Cook Writes @LPrinika]

Of May, I have an email confirmation stating it will be the first of May . 2 consultants if their recorded line said it will be the first of May and guess what they did, they debit on the 1st of April a public holiday and I had reserved that for my other debits

[Mrs L_The Cook Writes @LPrinika]

I wasn’t able to pay for my other debit because of this and then also got a debit return penalty fee of R105 because their insurance tried to debit today which is the 3rd. Does it make sense, I have called and emailed and emailed. I have made a video of the evidence of this

[Mrs L_The Cook Writes @LPrinika]

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[Mrs L_The Cook Writes @LPrinika]

Saying that our address wasn’t loaded correctly meaning your first excuse was a lie, then you said yourl delivering today after we demanded refund. Our baby needs the diapers, and we don’t have the diapers or the refund, what terrible service is this?????? #terribleservice

[Mrs L_The Cook Writes @LPrinika]

@BabiesRUs on the 20th of December we placed an order for diapers, it is now the 5th of January and still no diapers, tried so many times to reach you guys and no luck, when we asked for refund you guys said that yourl attempted delivering , then you sent another email to say

[Mrs L_The Cook Writes @LPrinika]

@TruworthsFashin @TruworthsTweets @TruworthsO is this right?

[Mrs L_The Cook Writes @LPrinika]

I went to #Identity @MallatCarnival and I purchased a chain gift set that comes in a gift box as a gift for someone. As I was leaving the sensor thing beeped so the security stopped to check my things and then they apologised because they forgot to remove some tag on the inner

[Mrs L_The Cook Writes @LPrinika]

And didn’t bother to show me they damaged the box and this is meant to be a gift for someone. How could they be so careless and not courteous. I don’t even live in the same area to now drive all the way back and waste petrol for this nonsense . Terrible service

[Mrs L_The Cook Writes @LPrinika]

@MTNza Lol , non one even spoke to me for me to explain what happened as yet how they investigating? No one informed me turn around time. What hs the turn around time you receive my contract? What is the turn around time to receive feedback from customer care about other issues? Mxm

[Mrs L_The Cook Writes @LPrinika]

Can you believe that it’s Wednesday today, on Saturday my #scam incident happened and til now no response or help from @MTNza . I posted on twitter on Monday, even sent a review on hello Peter yesterday, when I call the fraud line no answer it goes dead, when I call head office

[Mrs L_The Cook Writes @LPrinika]

@MTNza Just imagine a fraud matter is not dealt with seriously ???? Are you people for real????

[Mrs L_The Cook Writes @LPrinika]

@MTNza It’s Wednesday , almost Thursday, no one has called me or responded to resolve the issues I’m having . Telling me someone is going to get back to me is not resolving the issues . How incompetent is mtn? Never in my life have I experienced such pathetic service

[Mrs L_The Cook Writes @LPrinika]

No answer , I email, no answer , by far mtn is the worst and this was not a casual thing, it was fraud !