Leonidas Rigopoulos

Be optimistic & follow your life path. Adapt to changes, be creative & innovative.

[Leonidas Rigopoulos @LRigopoulos]

Growing at 33%, the market is being driven by the transition to #paap (Payments-as-a-Platform), a model which allows third parties to deliver products via mobile money apps. #mobileapps #mobiledevices #customerjourney #userexperience #mobilepayments LINK…https://t.co/DM2gw51q7E

[Leonidas Rigopoulos @LRigopoulos]

Global #mobileapplications install ad spend, is estimated to reach $94.9 billion by 2025. #mobileexperience #mobiledevices #customerengagement LINK Mobility https://t.co/827dYT2DHH

[Leonidas Rigopoulos @LRigopoulos]

Send and receive #sms directly from #dynamics365 applications without needing a separate platform or system. #mobilecommunications #marketingautomation #integrations #customerjourney LINK Mobility https://t.co/GyE0erWdYj

[Leonidas Rigopoulos @LRigopoulos]

Unified communications as a service (UCaaS), contact center as a service (CCaaS) and communications platform as a service (CPaaS) have emerged as primary service models for implementing cloud-based communications. #ucaas #cpaas #cc…https://t.co/jPLQ9L0Y7P https://t.co/yXyMqlvvYf

[Leonidas Rigopoulos @LRigopoulos]

#whatsapp Channels will let people and organizations send messages and updates to followers that are separate from interpersonal #communications that occur between WhatsApp users. #socialmedia #userexperience #customerengagement #mobileapps LINK Mobility https://t.co/OBD8EWwTsh

[Leonidas Rigopoulos @LRigopoulos]

Establish a direct contact with your audience, and keep customers up to date on relevant product updates. #messaging #conversationalcommerce #whatsappbusiness #socialmedia #customerexperience LINK Mobility https://t.co/RuVVju8ary

[Leonidas Rigopoulos @LRigopoulos]

#omnichannel shopping behaviour will continue to evolve as it shifts from a discrete task, to an ambient experience. #conversationalcommerce #customerexperience #socialmedia #ottplatforms #mobiledevices LINK Mobility https://t.co/5gp7ycf18A

[Leonidas Rigopoulos @LRigopoulos]

Explora la #whatsappbusinessapi con esta demo para el sector #retail en la que se muestra como trabajar el programa de fidelidad en el canal, la integración con Google Maps para localizar tiendas cercanas y la visualización de catá…https://t.co/MuVwiyS0eY https://t.co/Zi5b4NIJco

[Leonidas Rigopoulos @LRigopoulos]

While many #customerservice and support leaders look to #chatbots as the future of the function, customers clearly need some convincing & real help to accomplish their goals. #customerexperience #customersatisfaction #conversations…https://t.co/nUP5cMf2t3 https://t.co/T9Znemj9b1

[Leonidas Rigopoulos @LRigopoulos]

Meta announced that its #whatsappbusiness app has passed over 200 million users worldwide. #customerexperience #personalization #conversationalcommerce #messaging #customerengagement LINK Mobility https://t.co/RgDI7CyoiH

[Leonidas Rigopoulos @LRigopoulos]

Scale your communications over SMS, WhatsApp Business, Voice, Email, and more. With 700+ employees and 30 offices worldwide. #mobilemessaging #whatsappbusiness #chatbots #conversationalcommerce #personalization #customerloyalty LINK Mobility…https://t.co/OJFEggc5FC

[Leonidas Rigopoulos @LRigopoulos]

Individuals spend over four hours a day on their #mobiledevices, with 44% of that time across #socialmedia or #messaging apps.#ottplatforms #conversations #mobileapps #whatsapp #socialcommerce LINK Mobility https://t.co/lp43EfskYp

[Leonidas Rigopoulos @LRigopoulos]

Global retail spend over #chatbots will reach $12 billion in 2023; and increase by 470% over the next five years, to a total of $72 billion by 2028. #customercare #conversations #personalization #digitalchannels #cpaas LINK Mobility https://t.co/8RRdq13jfQ

[Leonidas Rigopoulos @LRigopoulos]

#messaging #mobilecommerce #conversations #customerloyalty #customerengagement LINK Mobility https://t.co/B5TMtVkoyt

[Leonidas Rigopoulos @LRigopoulos]

A Gartner survey of 497 B2B and B2C customers from December 2022 through February 2023 found the ability of a #chatbot to move the customer’s issue forward was the top driver of adoption. #digitaltransfomation #personalization #customerjourney #customersa…https://t.co/RpSgZQbtze

[Leonidas Rigopoulos @LRigopoulos]

Retail #mobilecommerce sales to account for 43.4% of total #retail ecommerce sales in 2023, up from 41.8% in 2022. #mobiledevices #personalization #conversationalcommerce #messaging #ottplatforms LINK Mobility
https://t.co/L2rUJhnLI9. https://t.co/zHvamuZSno

[Leonidas Rigopoulos @LRigopoulos]

#customerexperience (CX) is emerging as the primary competitive differentiator. #mobilecommunications #mobiletechnology #5gnetwork #digitaleconomy #personalization LINK Mobility https://t.co/xPnpBCVA5m

[Leonidas Rigopoulos @LRigopoulos]

With more consumers using #mobileapps and #mobiledevices, 95% of marketers have shifted their focus toward customer retention. #customerloyalty #saas #mobileexperience #customerengagement LINK Mobility https://t.co/0ckDUKg38C

[Leonidas Rigopoulos @LRigopoulos]

The number of #smartphone users in the world today is 6.92 billion, which means that 86.41% of the world's population has a smartphone. #mobiletechnology #mobiledevices #mobileexperience #mobilecommerce #onlinepresence LINK Mobility https://t.co/WljHEHO4TL

[Leonidas Rigopoulos @LRigopoulos]

La #creatividad e #innovacion quedan desplazadas. #communication #meetings #productivity LINK Mobility https://t.co/XPkQiVnh2n