Lucid Sound Support

Tweet or DM us here for support related questions.

[Lucid Sound Support @LS_Helpdesk]

@ZEDDRadio According to this blog post from https://t.co/nV6xIqOJ2d the LS41/LS31 will work very similar to the PS4 slim.
https://t.co/gHfCA0xcqb
https://t.co/X5DPLoaGGf

[Lucid Sound Support @LS_Helpdesk]

@ZEDDRadio HI! So while the xbox series X doesn't have an optical out, you can still use an hdmi optical extruder to use with the xbox series x/s.

[Lucid Sound Support @LS_Helpdesk]

@JaggedXCapulet Please send us a DM and we can help you out.

[Lucid Sound Support @LS_Helpdesk]

@suedepup Yes! You can use the LS41 with DTS:X if you wish. You would set your Xbox to use the app for surround. On the headset just push the EQ button until you hear the "Stereo" mode (surround will happen in the app, not the headset).

[Lucid Sound Support @LS_Helpdesk]

@Joel_Quirk Please DM us and we'll see what we can do.

[Lucid Sound Support @LS_Helpdesk]

@TheMadMaxwell Please DM us and we can help you out.

[Lucid Sound Support @LS_Helpdesk]

@JaxieGurI408 The neckband earbud LS150X headset has been cancelled.

[Lucid Sound Support @LS_Helpdesk]

@JaggedXCapulet @houze968 @LucidSoundAudio DM us and we can help you out.

[Lucid Sound Support @LS_Helpdesk]

@RealCaseyMack Hello, currently no plans for a Mac updater. DM us and we can help with other options.

[Lucid Sound Support @LS_Helpdesk]

@houze968 Please DM us and we'll be happy to help you out.

[Lucid Sound Support @LS_Helpdesk]

@ZEDDRadio Please DM us and we can give you some options.

[Lucid Sound Support @LS_Helpdesk]

@EnrapturedGS Please DM us and we can help you out.

[Lucid Sound Support @LS_Helpdesk]

@JointheKraize Please DM us and we can help.

[Lucid Sound Support @LS_Helpdesk]

@JaredHood1010 Please DM us and we'll be happy to help. FYI, the LS31 does require a chat cable to the controller for Xbox One.

[Lucid Sound Support @LS_Helpdesk]

@Emby360 We got your call and are trying before it leaves the warehouse. Please DM us with future questions on this. Thanks!

[Lucid Sound Support @LS_Helpdesk]

@simplypandax Hi there, can you try following these steps to see if it helps? Also send us a DM if it doesn't help.

https://t.co/exQmDxYPmH

[Lucid Sound Support @LS_Helpdesk]

@LucidSoundAudio 🎧👍

[Lucid Sound Support @LS_Helpdesk]

@LS_Helpdesk I'm afraid we can't ship to Canada from our webstore but they will be at https://t.co/G5Pm4PdEoE and Amazon up there very soon.

[Lucid Sound Support @LS_Helpdesk]

@iLox @LucidSoundAudio Right here, in stock, and shipping 2-day FedEx: https://t.co/naMqtsWW7b

[Lucid Sound Support @LS_Helpdesk]

@YoLitty_ @LucidSoundAudio Depends on the headset and gaming system. Shoot us a DM and we can point you to the right headset.