@sainsburys dreadful service from chop chop - had order cancelled so rang customer service who told me to order again - cancelled again - Iโm ill and unable to go out , thought it was going to be a god send but absolutely not
@SkyHelpTeam So can there be a Permission to act put on the account so I donโt have to go through all of this each time I have to contact Sky or do I have to have the password he canโt remember?
@SkyHelpTeam I understand the GDPR angle but how am I expected to move forward when my vulnerable parent cannot remember the password and all I am trying to to is rebook an appointment Sky cancelled !
@SkyHelpTeam my vulnerable dad had his appointment cancelled that he waited weeks for - shocking service that allows them to cancel via text (to me)but doesnโt allow me to rebook without his password. You cancel via text without a password so rebooking should be the sameโฆ.
@SkyHelpTeam I am speaking to someone now who tells me I need a password or the Sky app but he doesnโt have a smartphone or an online account- I need to deal with someone who can help me please
@SkyUK yet again my low expectations have been exceeded-cancelling my vulnerable dads appointment after weeks of waiting and then not allowing to rebook via the WhatsApp message I received as I donโt know his password- why can you cancel with me with no password then?
@SkyHelpTeam shocking service for my elderly vulnerable dad who has no sky for 2 weeks and Iโm waiting for another non appearance of a text re installation - Last Saturday by noon they said - disgraceful
@skytv I have been waiting for a text regarding installation for a vulnerable elderly person who has had no sky tv for over two weeks now and each person has said how dreadful and I will get a text tomorrow- I am still waiting for the one I was to get on Saturday before noon