@natnat6912@Hajj_nusuk I have tried to fill in with an ue, it’s rejected too. I think it’s about the system. As it mentioned that the last name must exactly the same with the name in the passport.
@mohamadzakariy9@Hajj_nusuk I have contacted the helpdesk several times with ticket number 30802. But they answered repeatedly the same answers that I have to use natural letter. Now they closed my case.