Liz Takyar

[Liz Takyar @LTakyar]

@nextofficial Hi Next, I’ve been having issues with Evri returns recently; had a couple of return orders not being collected from home as scheduled with no comms. Getting a bit frustrated with the service now.

[Liz Takyar @LTakyar]

@Joulesclothing Hi Joules, I’ve got a couple of items I need to return however I’ve arranged courier collection from home on 2 occasions and no one has arrived each time. I’m not local to a Joules store since my local one closed down. Can you help me please? Thanks

[Liz Takyar @LTakyar]

@VeryHelpers Hi Very, my parcel was returned to the distribution centre last week and according to the tracking information was due to be re delivered yesterday but has not arrived, when can I expect to receive this please?

[Liz Takyar @LTakyar]

@karcheruk Awful customer service form you Karcher, new product broke within weeks and your supposed customer service has been utterly incompetent to deal with this. Won’t be buying from you again.

[Liz Takyar @LTakyar]

@bppulseLIVE Trying to speak to someone re accessibility seating for those with impaired mobility at one of your events; i have searched your website and can’t find anything relevant- can I talk to an actual human please? Thanks

[Liz Takyar @LTakyar]

@MonsoonUK Hi Monsoon, bought these fab swim shoes for both my kids, however they are both trashed after just 3 days use in Cyprus! Not the usage I was expecting, was hoping they’d last the week at least. Can you help please? Thx.

[Liz Takyar @LTakyar]

@marksandspencer hi M&S, my recent order from yourself has gone missing with Evri, they have advised me to contact yourselves to address; please can you help? Thanks, Liz

[Liz Takyar @LTakyar]

@nextofficial I was issued an electronic gift voucher by customer services due to a previous issue, however I’ve just gone to redeem this online and there is no PIN on the voucher email, please can you help? Thanks

[Liz Takyar @LTakyar]

@AsdaServiceTeam Hi Asda Im moving house and trying to amend my address details on the desktop/ app however even though the new address displays and the old address is deleted, new orders are still being allocated to my old address? Can you please help confirm my current address?

[Liz Takyar @LTakyar]

@AsdaServiceTeam Asda just had your delivery driver reverse into our neighbours car, get out to check for obvious damage, then drive off at speed without notifying anyone! Absolutely shocking, all caught on CCTV!!

[Liz Takyar @LTakyar]

@Matalan Hey Matalan, why does my new delivery this morning like like a rough eBay parcel?! Ripped open and parcel taped butchered?! Not a great impression!

[Liz Takyar @LTakyar]

@nextofficial Hi Next, where’s my order please? Was due on 31/12 however didn’t arrive and no tracking info available; I’d like an update please!

[Liz Takyar @LTakyar]

@WayfairUK Hey Wayfair, we ordered this lovely Baldwin outdoor dining set from you in April and am shocked to see its just shattered of its own volition in our garden; not very happy! Please help!!

[Liz Takyar @LTakyar]

@AsdaServiceTeam Hi Asda, we had a 9.30pm delivery where the driver missed a crate of chilled food. We phoned customer services and got a refund for these missing items but the driver just returned to us with the missing crate of food! Customer service lines now closed to re-pay.

[Liz Takyar @LTakyar]

@Axkid_Intl Hi Axkid, we’ve had the Axkid One for almost a year now for our 3yr old, and since installation we’ve found it difficult to fully tighten the harness, however recently has become more stiff even when done in one swift motion! Is there anything you can do to help? Thx

[Liz Takyar @LTakyar]

@nextofficial Hi Next, just taken delivery of a large order, 24 items, however sadly one item ordered was not included in my parcel, please can you assist? Thanks, Liz

[Liz Takyar @LTakyar]

@currys really polite and efficient appliance fitting today in Leamington Spa, many thanks to your Team! 🙂

[Liz Takyar @LTakyar]

@DPDgroup_news hi DPD i dropped a parcel off at a local drop off store and was given a tracking number but your website won’t allow me to track progress, can you help please?

[Liz Takyar @LTakyar]

@GigglingSquid Hi GS! Can I buy one of your beautiful aprons anywhere? My friend loves them and I’d like to get her one for Christmas, they’re beautiful! Thanks x

[Liz Takyar @LTakyar]

@nextofficial Hi Next, disappointed find that my new lamp has been delivered today damaged with a smashed base; if I return to store will they also refund my delivery costs?? Thanks