@ASOS after FOUR times contacting you and FINALLY getting my order it arrives like this, damaged products and 2 items missing, yet you won’t do anything?!
@DPDgroup_news just watched one of your drivers drive past my house and not even attempt the delivery then I get an update telling me it’s undeliverable ?
@OfficeShoes So after being accused of lying of returning the shoes, multiple people being plain RUDE in so called ��customer service” and getting NO help what so ever, I receive an email today proving I was being truthful. What’ve you got to say for yourselves @OfficeShoes
@OfficeShoes it has now been a week and a half since I returned my Birkenstock’s and sent my tracking number and STILL not had an exchange or refund. Appalling customer service
@OfficeShoes I was advised all I needed to do was just tell you I had returned them A WEEK AGO and nothing ... I sent the tracking number and apparently that wasn’t good enough. Getting ridiculously fed up
@OfficeShoes not only that, apparently you’re not allowed to speak to a manager as “they won’t do anything” lol HR what you paying your managers wages for then
Hey @OfficeShoes got sent my order a day late in a smashed box, 2 of the same foot in different sizes and customer service won’t do anything about it 👌🏽
@OfficeShoes apparently I’m not the only one getting appalling customer service right now by the looks of your recent tweets! Maybe this is the next company to look into hey @joelycett
@OfficeShoes@BIRKENSTOCKUSA Absolutely appalling customer service from Office and was told I’d have to pay for their mistake by proving they were incorrect by posting the item back
Hey @BIRKENSTOCKUSA just ordered a pair of your lovely shoes, turned up damaged, 2 left feet, and different sizes and damaged and @OfficeShoes won’t do anything about it