LV

[LV @LV189403]

@British_Airways can someone please contact us by phone re our claims.. our party has been advise they need to provide further info multiple times but no one has actually told us what is needed or been in touch outside of the portal despite saying emails have been sent?

[LV @LV189403]

@British_Airways One thing after another! Cancelled coming home and now we’re finally back in the UK and waited over an hour for baggage to arrive, another cab cancelled us and charged us £52! We are not a bottomless cash pit that everyone benefits from apart from us due to delays caused by you

[LV @LV189403]

@British_Airways please can you help urgently? We landed in Vegas today and my sisters case did not arrive. We have been told it will be here tonight but the AirTag is still showing at LHR!!! We are only here for 5 nights for my hen party and this is massively impacting our trip

[LV @LV189403]

@British_Airways Why is it still showing at BA!!!?! That’s the second time it’s meant to have been on a flight. When is the next flight it will be on out of LHR to vegas? This is disgusting

[LV @LV189403]

@British_Airways Why can’t this be sped up? Why aren’t we a priority? WE SHOULD BE! This is our trip and we’ve paid loads to be here. We was told it would be here last night and now it’s hours later. BA you are a disgrace

[LV @LV189403]

@British_Airways There is a flight departing LHR in at 5:15pm today to Vegas! Can you ensure our cases will be on board? It’s the only flight today and the second night of our trip without any clothes or personal items. Can you message me and I’ll send you the names on the case

[LV @LV189403]

@British_Airways It’s just not good enough!! BA used to be one of the best to travel with now you leave your customers with no luggage on a once in a life time trip. We are beyond frustrated and you give us no help on what time the bags will be coming.

[LV @LV189403]

@British_Airways That’s not good enough!! It was promised to be here via email at 8pm tonight and it’s now nearly midnight and still ay LHR! The next flight isn’t until 5:15pm uk then not until Monday!! Can someone urgently look into this? This is beyond disgraceful and

[LV @LV189403]

@ZARA_Care hello, I returned an item to the online in store point on 25th March, I can see item returned on the app but the amount is in pending not accepted. How long do instore online returns take to process please?

[LV @LV189403]

@NandosUK why are you neglecting the poor creatures you build your business on? Why leave the better chicken commitment? You make SO much money every year but won’t give the animals you have made said money from a better life. Disgusting

[LV @LV189403]

@AvantiWestCoast I know somethings happening but that is not helpful at all. Customers are stranded miles / hours from home and do need alternatives, it should be your responsibility to provide those alternatives to paying customers…

[LV @LV189403]

@AvantiWestCoast how is best to get back to London Euston please? We are awaiting departure from Warrington bank quay but are delayed due to an incident. If trains are not running what should we do?

[LV @LV189403]

@Keir_Starmer Stop building unaffordable houses on our beautiful countryside. You are destroying the town I live in with multiple proposals for new builds, build them in London not on our beautiful countryside where our wild life live.

[LV @LV189403]

Now over 4 days without WiFi @ThreeUK @ThreeUKSupport can you help? I’ve rang multiple times, tweeted already and can’t get anyone to provide a solution!!!! Please can you respond?

[LV @LV189403]

@ThreeUKSupport can you help please?

[LV @LV189403]

@ThreeUK please can you help, we’ve had no WiFi for almost 24 hours impacting our work, house security and tv, laptops, phones etc. to be told it will take a week to fix… this is unacceptable. Can you advise on a quicker fix please? We work remotely and cannot wait that long

[LV @LV189403]

@SW_Help It wasn’t a platform issue, we walked through all the ridiculous paths made to the station just for you team to open the queue up and allow people who came in behind us in front of us meaning we missed our train. Your team allowed a train to leave half empty! Awful service

[LV @LV189403]

@SW_Help what do we pay for? Literally the worst service going an absolute insult

[LV @LV189403]

@south_railway the way your team managed the trains at Ascot today was disgusting. An absolute money maker for your trains and you can’t even allow people to access the platform to get their trains. Shit show, your service is a disgrace. Waste of money

[LV @LV189403]

@south_railway the way your team managed the trains at Ascot today was disgusting. An absolute money maker for your trains and you can’t even allow people to access the platform to get their trains. Shit show, your service is a disgrace. Waste of money