Laura Woodhouse

Project manager @introUK

[Laura Woodhouse @LWooders]

@AvantiWestCoast hi - when are tickets going on sale for Euston-Liverpool Lime St for 13th-15th August?

[Laura Woodhouse @LWooders]

@vueling To be clear, you had no ground staff, no one spoke to us for hours and hours. Two women in wheelchairs were left unattended with no food or water provided for them. We’ve now got a 5 hour stopover in Vienna without food vouchers. Maybe @BBCWatchdog can help #vuelingvictims

[Laura Woodhouse @LWooders]

@vueling 2 cancelled flights in 1 week. No information from you for 6 hours on VY6206. We found out on twitter that the flight was cancelled. No food or water til midnight. And now you’re putting us on an overnight bus to Rome and making us fly via Vienna to get back to LGW. Wow.

[Laura Woodhouse @LWooders]

@vueling I understand if weather conditions where the reason for a flight cancellation, but what’s the reason for you leaving us without food and water, and no information until 1.30am?@BBCWatchdog

[Laura Woodhouse @LWooders]

@vueling now at the airport with still no word from anyone at vueling. No food vouchers or anything. The customer service rep wouldn’t even look at us let alone help us. @BBCWatchdog no wonder vueling are the most delayed airline - one for you to investigate I think!

[Laura Woodhouse @LWooders]

@vueling so we’ve now got to the hotel in Rome, and there is no representative from the airline here, and no one seems to know what we are doing or why we are at a hotel, when we need to be back at the airport in 30mins. Torture.

[Laura Woodhouse @LWooders]

@BBCWatchdog saw your show last night on @NatWest_Help and fraud. I've been a victim with exactly the same circumstances but no refund. I've copied you into my complaint incase you can help - they really are #Natworst

[Laura Woodhouse @LWooders]

@British_Airways is there anyone that can help with a cancelled flight?! Your customer services number is closed and I’m trying to book on a flight for tomorrow.

[Laura Woodhouse @LWooders]

@APALondon @RattlingStick @TheMegaforce @RiffRaffFilms Fantastic film! Such a shame to see that neither were credited in @TheDrum

[Laura Woodhouse @LWooders]

@bmwaters88 @lizziematch @Charlo_Vino @hamishir @wildwine89 Big yes from me. Boyton will be in too!

[Not-Another-Bill @NOTANOTHERBILL]

Last chance to RT + Follow us for a chance to win one of our luxury 'Bon Voyage' folios before #PFW ends 🇫🇷 🎉

[Laura Woodhouse @LWooders]

@Se_Railway 8.23 Eltham to London Bridge 64332

[Laura Woodhouse @LWooders]

@Se_Railway @BaldedOnline why is the heating on every train?? We are all cooking. It's June! What a waste of energy too!

[Laura Woodhouse @LWooders]

@Fly_Norwegian I want to make a complaint & claim about cancelled flight D82416 LGW-PMI. How do I do this, no clear info on your website.

[Laura Woodhouse @LWooders]

@Fly_Norwegian flight D82426 what's going on? It's cancelled, when is our replacement? No one is telling us anything.

[Laura Woodhouse @LWooders]

@Se_Railway TURN THE HEATING OFF

[Laura Woodhouse @LWooders]

@Se_Railway 8.23 from Eltham to London Bridge. 9th carriage.

[Laura Woodhouse @LWooders]

@Se_Railway why is the heating on??? It's SO hot on your trains!

[Laura Woodhouse @LWooders]

@Dreams_Queries Horrible customer service, forced 2 change delivery date online then customer services v rude.Need to change my order back!

[Laura Woodhouse @LWooders]

@Dreams_Beds Horrible customer service just now forced 2 change delivery date online, customer services v rude.Need to change my order back!