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@hannahg11 Just had the same problem. Flight delayed, not near as long as yours. But my big complaint was they destroyed my new piece of luggage, which I wound up having to empty into my vehicle to bring back in. They informed me rudely it would be months before I see it again. Disappointed
@AmericanAir; jumped through hoops as requested to let agent physically view my new damaged luggage; website does not reflect this being mandated. Wind up emptying suitcase into car as it was needed and was told “oh this will be months before you get it back”. Disappointed!