@O2 Hi guys, I've phoned twice this morning and each time the call has dropped. I was promised a call back if this happened again...so far no call. Would someone be able to help?
@MartinSLewis our travel agent @destination2uk are refusing to allow us to pay our balance of 5k by credit card, insisting it has to be bank transfer. They have also said that they own T&C superceed Emirates and accommodation (both allowing refunds). Can you help?
@BBCWatchdog@destination2uk are refusing to let us pay our holiday balance by credit card, insisting we make a bank transfer and pay by debit card! They are scamming consumers and need to be investigated! They want 5k from us in addition to the 6k already paid!
@destination2uk Appauling customer service. Refusing to respond to queries, give refunds or allow customers to cancel holidays. Telling customers they must pay their balance for holidays which are already cancelled! You can be sure none of your clients will rebook in future!
@destination2uk are still not offering refunds to Key Workers who can't reschedule holidays affected by Covid-19. They are insisting we pay the remainder of our balance of £5,000. Absolutely awful customer and we are about to loose £11,000! @ATOLprotected@BBCWatchdog@itvnews
@MartinSLewis can you give any advice? @destination2uk have awful customer service and are demanding we pay our blame in 3 weeks time and will not offer a refund in the event of a cancellation. @SkyNews@looknorthBBC
@destination2uk are still not offering refunds to Key Workers who can't reschedule holidays affected by Covid-19. They are insisting we pay the remainder of our balance of £5,000. Absolutely awful customer and we are about to loose £11,000! @ATOLprotected@BBCWatchdog@itvnews
@East_Riding my small business is awaiting the DV to come out and give our business a valuation. We can't currently access any grants to help us and are now really worried about how we will get through this. Do you have any advice?
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@destination2uk booked a holiday of a lifetime for a big birthday. Appalling aftersales care resulting in us requesting a full refund. Would not recommend using this company.