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@NestAwayCare Why are your people taking time to reply in this case? And I have paid the brokerage and deposit to nestaway so it is your responsibility that I get refunded on time
@NestAwayCare@nestawayhomes
The worst company ever, you guys don’t give a shit about your customers. Nestaway have given me a hell of a torture that I won’t ever try finding house online, your people made my life hell and mentality tortured me.
1. The owner gave me a notice period on 4th June,(before my lock-in period) to confirm this I contacted @NestAwayCare you said that we will give you the official notice period, but I got this mail.
Your agents are all liars, they say one thing on one call and say something else on other call, you don’t even understand what I have gone through, I didn’t have house when I vacated the place, this have impacted me in my professional life as well.
I could have got the house cleaned way cheaper that what you guys have charged, and how did you calculate 2226 as my 4 days rent? And why is it showing that expected refund amount is 3240.67?
2. I gave ₹19000 as deposit amount, and you are showing that I will get ₹15574 return, what are you deducting the remaining money for? I was not informed that you are doing a deep cleaning on my behalf! Who gave you permission to spend my money?
Actually 8 days after I return the keys, now it’s already been more than a month and I have not received Any refund, and after taking multiple follow ups your agents are not replying to me.
I was in Ahmedabad for important work, I had to fly back to Pune because I had to vacate the house, the owner had created such a pressure on me and no help was done by nestaway, I asked for my deposit refund, I was told that it would happen when I return the keys.
I got only 13 days notice period. After this nobody contacted me to help me with internal transfer, your agents didn’t even answer my calls for days, then when i raised a ticket I got a call saying we won’t be able to do an internal transfer.