Lance Madden

[Lance Madden @LanceMadden70]

@SoFiSupport How about just returning the money?

[Lance Madden @LanceMadden70]

Consumers, BE CAREFUL if you’re considering opening an account with @SoFi. I recently opened a new checking and savings account, funded with a direct deposit from the business I own. Using their app, I initiated and (so I thought) completed a wire transfer.

The language in their app set my expectation - most wire transfers should be available “the same day” in most cases. That’s a very vague disclaimer that states some transfers could require additional time. When I called to inquire the day after because the transfer had not posted, I was asked a battery of questions about the nature of the transfer, told it would be released in 72 hours.

It’s now been a week and 3 days, and after spending an hour on hold with their customer service, I was informed the release isn’t scheduled until 9/3, THREE WEEKS from the original transfer date! I was also informed there is no possibility of further escalation or explanation, only “I’m sorry, we understand why you’re upset”.

This is a terrible first impression, and is causing me financial damages. Since apparently there is nothing @SoFi can or is willing to do, I want to do what they failed to do — Inform and WARN others that this can happen.

I’m told by their service team (far too late) that this is a standard practice “for security” for new customers. This experience has shown me a terrible lack of advocacy and transparency for your customers, new or existing.

Can anyone provide insight for this policy, since @SoFi cannot? Should I continue banking with them?

[Lance Madden @LanceMadden70]

@aftahi_ai I’m interested! Please dm me the details.

[Lance Madden @LanceMadden70]

@Irina_exh Is it the post that secures watch straps to the watch body?

[Lance Madden @LanceMadden70]

@CollinRugg They are hands down the worst company in the air. Honestly I will never fly them again because if they are okay with the way they treat paying customers, then who knows what their safety standards are.

[Collin Rugg @CollinRugg]

Frontier Airlines worker refuses to let a man check into his flight, taunts him as he tries rushing so he doesn't miss his flight.

Man: "I paid for a ticket."

Worker: "You didn't pay $25 for an agent assist fee. Hello? And you thought you was gonna get on your flight. And you thought you was gonna get on your flight. And you thought you was gonna get on your flight. And you thought you was gonna get on your flight. And you thought you was gonna get on your flight. And you thought you was gonna get on your flight. And you thought you was gonna get on your flight."

Infuriating.

[Lance Madden @LanceMadden70]

@ELonMuskNewssX That technically depends on prices...

[Lance Madden @LanceMadden70]

@JDVanceNewsX 👍

[Lance Madden @LanceMadden70]

@JDVanceNewsX 👍👍👍

[Lance Madden @LanceMadden70]

@TuckerCNews Yes

[Lance Madden @LanceMadden70]

@KashPatelX Yes

[Lance Madden @LanceMadden70]

Had dinner with Morty #Seinfeld in Mexico this evening

[Cincinnati Bengals @Bengals]

Never a dull moment with 85.

RT to sign the petition to have @ochocinco at every practice 😂