@Kraffty3@businessbarista@orcapass We've addressed some of those here at Landing!
We're both a marketplace and a service to landlords specializing in MTRs. We actually share a lot of the same value props with Orca, which is pretty cool.
Whenever there are vacancies we have a product called Standby to get $$$
@ChrisK_STRs We typically look for hands-on leadership or prior hospitality experience. Some of our best PMs are not afraid to get their hands dirty to deliver great customer exp
@JCacciapaglia We were burning tens of thousands of dollars replacing keys after turnovers. We solved this w smart locks and charge a premium for those who NEED physical keys (obv takes effort to change)
@LandlordStudio@JCacciapaglia From our experience, most of our guests have wanted smart locks bc they want as few interactions with people as possible!
@YieldOnCostSTR Agreed that MTR may not fit most hosts. STR properties are often not built or designed for long term guests.
That said, even if demand is fixed a lot of the current solutions for MTRs are pretty bad.. leaving room for a better product w better margin
Industry supply growth means it's more important to find ways to get bookings.
Consider a shift to an adjacent product strategy. The MTR segment is more evergreen since people will always be traveling for work. Less choice put on the consumer
1) Supply growth continues to outpace demand growth.
Supply +19% and GBV +14%
Great for Airbnb and for guests, not so much for hosts. Competition continues to increase and that is showing up in ADRs, which were down -1% in North America.
Airbnb reported their Q3 2023 earnings this afternoon after the close.
I just spent a couple hours with the shareholder letter and the earnings call - 7 key notes and takeaways for fellow hosts/property managers!
$ABNB
5) Bad news for hosts - promoted listings are coming. Not yet, but eventually.
Analysts are always asking Airbnb if they can increase their take-rate (% of booking that they keep) - this is what eventual take-rate increases will look like.
(co-host program is interesting too)
@stefonson@MrJonesSTRs In our experience, MTR guests focus a lot on location (bc it's usually for work assignment) and comfort rather than flashy amenities.
We see a lot of STR operators come to us wondering why they don't get bookings and it's bc of this
"Just letting you know that a guest has been shooting a gun at your Airbnb.
The cops are here too."
This was not what I expected to hear when my wife & I answered the phone. The call came from the next door neighbor to the cabin we'd just bought.
Here's how that night went down:
One Friday night just a couple months into buying our first cabin and listing it for rent on Airbnb, my wife and I got a call from a random number with a Blue Ridge, GA area code (where our cabin was located).
This person said they were our neighbor and that a guest had been shooting a gun on our property and the cops were there.
Not exactly "passive income". Freaked out, we listened for as much Information from the neighbor as possible while also reaching out to the guest who booked and calling Fannin County Sherrif's Office.
The guest who booked was having a party and a friend of a friend showed up to the party and started shooting bullets into the air on the property. It's on a 1.25 acre parcel with no one behind us but still. The cabin is in a neighborhood of other cabins too.
When the cops came, the unwanted person who shot their gun left. The cops gave them a warning and informed them of the rules.
In Fannin County, you can shoot a gun on your own property as long as you aren't affecting others around you. Our neighborhood doesn't allow shooting on property so we had to inform the guest they were breaking the rules.
What a wild experience to being an Airbnb host on our first cabin. Our cleaner had to go into the backyard after the guest checked out and sweep up some 50 or so rounds from the grass. It would be really awkward if the next guest reached out saying they found bullet casings in the backyard.
Anyone who says hosting guests is "passive income" is full of s**t. This is definitely one of the wilder hosting stories we've encountered while hosting guests at our properties.