This is not acceptable. The issue is not with the RailOne app. I received official SMS from IRCTC stating my train was cancelled, based on which I booked another ticket. Please do not redirect my complaint. Kindly process a full refund for my old PNR 8148944749. @RailOneIndia
@LastMinuteofInd For necessary action escalated to the concerned official @Drmmumbaicr
We will require your mobile no. preferably via DM. You may also raise your concern directly on https://t.co/JNjgaq1zyT or dial 139 for speedy redressal. https://t.co/utEzIqB89U
This is not acceptable. The issue is not with the RailOne app. I received official SMS from Indian Railways stating my train was cancelled, based on which I booked another ticket. Please dont redirect my complaint.Kindly investigate and process a refund for my old PNR 8148944749.
@drmbct@drmmumbaicr@IRCTCofficial I booked another confirmed ticket only because of the official cancellation SMS sent by Indian Railways. Had those messages not been sent, I would not have booked another ticket. Kindly provide a full refund for my old PNR 8148944749 ASAP
@drmbct@RailwaySeva@drmbct@drmmumbaicr@IRCTCofficial I booked another confirmed ticket only because of the official cancellation SMS sent by Indian Railways. Had those messages not been sent, I would not have booked another ticket. Kindly provide a full refund for my old PNR 8148944749 ASAP
@RailwaySeva@drmmumbaicr My grievance was closed without resolving the issue. I request a full refund for Old PNR 8148944749. I booked another ticket only after receiving 2 official cancellation SMS. Kindly reopen my case and process the refund.
Dear @RailMinIndia@IRCTCofficial@RailwaySeva, I received 2 official SMS stating Train 09415 was cancelled, so I booked another confirmed ticket on 12901 Gujarat Mail. Around 4 PM, I received another SMS saying Train 09415 was restored. By then, Train 09415 had already departed.
Thank you for the update. However, I have suffered financial loss due to the contradictory SMS updates. Kindly process the full refund for my old PNR 8148944749 as soon as possible. I request an early resolution.
@drmmumbaicr Your contradictory SMS updates caused confusion and financial loss. Many passengers may have been affected. Who is responsible for the inconvenience caused by this mistake? Kindly provide a fair resolution and compensation.
Dear @RailMinIndia@IRCTCofficial@RailwaySeva, I received 2 official SMS stating Train 09415 was cancelled, so I booked another confirmed ticket on 12901 Gujarat Mail. Around 4 PM, I received another SMS saying Train 09415 was restored. By then, Train 09415 had already departed.
@drmmumbaicr Your contradictory SMS updates caused confusion and financial loss. Many passengers may have been affected. Who is responsible for the inconvenience caused by this mistake? Kindly provide a fair resolution and compensation.
@drmmumbaicr Your contradictory SMS updates caused confusion and financial loss. Many passengers may have been affected. Who is responsible for the inconvenience caused by this mistake? Kindly provide a fair resolution and compensation.
@LastMinuteofInd For necessary action escalated to the concerned official @Drmmumbaicr
We will require your mobile no. preferably via DM. You may also raise your concern directly on https://t.co/JNjgaq1zyT or dial 139 for speedy redressal. https://t.co/utEzIqB89U
@LastMinuteofInd For necessary action escalated to the concerned official @Drmmumbaicr
We will require your mobile no. preferably via DM. You may also raise your concern directly on https://t.co/JNjgaq1zyT or dial 139 for speedy redressal. https://t.co/utEzIqB89U
Dear @RailMinIndia@IRCTCofficial@RailwaySeva, I received 2 official SMS stating Train 09415 was cancelled, so I booked another confirmed ticket on 12901 Gujarat Mail. Around 4 PM, I received another SMS saying Train 09415 was restored. By then, Train 09415 had already departed.
Dear @RailMinIndia@IRCTCofficial@RailwaySeva, I received 2 official SMS stating Train 09415 was cancelled, so I booked another confirmed ticket on 12901 Gujarat Mail. Around 4 PM, I received another SMS saying Train 09415 was restored. By then, Train 09415 had already departed.
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