LauraS

$MCC Reflector

[Michael Gawrychowski @MichaelGawrych]

My Tesla showed 80% battery.

But when I landed at the airport, the car was completely DEAD.

Now it's been towed 120 miles away, Tesla moved my appointment 3 WEEKS out, and all my work equipment is locked inside.

@elonmusk, I love Tesla. But this is ridiculous.

Here's what happened.

This is my 4th Tesla. I genuinely love these cars.

But after this week, I'm starting to wonder if Tesla's customer service has completely fallen behind its technology.

Monday night, I landed in Pensacola, where I keep my 2024 Model Y for work.

The car was plugged in. The app showed 80% battery.

But it wouldn't unlock.

Wouldn't respond.

Completely dead.

I called Tesla roadside assistance.

After getting through their AI phone system, the first representative put me on hold for 15 MINUTES.

No music. No updates. Nothing.

I kept saying "Hello? Anyone there?"

Eventually, I hung up and started over.

The second representative was helpful, but the news wasn't good.

Multiple failures. The car needed to be towed.

Except the Pensacola Tesla service center apparently doesn't accept non-working cars.

So they had to tow it to Tallahassee.

120 MILES AWAY.

Here's where it gets worse.

This is my WORK car.

My tools and equipment are locked inside. I had an entire week of work planned.

Can I get a loaner?

Nobody knows.

Where would I pick it up? Pensacola? Tallahassee?

Nobody knows that either.

Tuesday, the car finally gets towed.

I start messaging the Tallahassee service center.

Every response is vague.

"We are awaiting a slot."

"We cannot guarantee a loaner."

"We will review our schedule."

Then Thursday morning, I get a notification.

My appointment has been RESCHEDULED to NOVEMBER 5.

THREE WEEKS AWAY.

And here's the part I really don't understand.

The service representative tells me the car was towed in "without an appointment."

Except Tesla roadside assistance had already scheduled one for me Monday night.

I have the appointment confirmation in the app. 🤷‍♂️

It's now Friday.

My car has been sitting at Tesla since Tuesday.

No diagnosis.

No clear timeline.

No confirmed loaner.

And my work equipment is still locked inside a car 120 miles away.

When I asked whether I'd really have to wait three weeks, they said they'd do their best to get to it sooner.

That's all the information I have.

The funniest part?

When I couldn't find a rental car anywhere in Pensacola, I ended up renting another Tesla through Turo.

That's how much I still love these cars.

But seriously, this is a 2024 vehicle that's still under warranty.

I'm not asking for special treatment.

I just want to know when my car will be fixed, how I'm supposed to work in the meantime, and when I can access my equipment.

Tesla has completely changed the automotive industry.

The technology is incredible.

The driving experience is incredible.

But the service experience?

It feels like it's 20 years behind.

@Tesla, you've built some of the best cars in the world.

It's time to bring that same innovation to customer service.

Tesla owners: Have you experienced anything like this, or did I just get incredibly unlucky?

[LauraS @LauraS5891]

@mikakilpelaine1 READY

[LauraS @LauraS5891]

@willia_mbrown Yes

[LauraS @LauraS5891]

@ElonMuskAOC Beauty

[LauraS @LauraS5891]

@elonmuskADO Yes

[LauraS @LauraS5891]

@teslacarsonly Yes, please

[LauraS @LauraS5891]

@ElonMuskAOC Yes

[LauraS @LauraS5891]

Where to watch the interview?

[Keystroke @Keystroke0x]

LIKE+RETWEET:
Day 58 of $MCC community outreach to Dev @MulChainCapital requesting must-haves:

📌Fix tech issues (Nodes+ADU)

📌Renew a line of comms with holders (fren as a spokesperson ok)

📌Share full vision (future of MPrint token, etc)

Our community is FIRE 🔥🔥

[LauraS @LauraS5891]

@CryptoPunks88 Done! 0xbbB18Ac925f6e3B31b6C05979727E75E2531Ce5F

[LauraS @LauraS5891]

@CryptoPunks88 $LUNA

[Keystroke @Keystroke0x]

$MCC Community requests that Mr C @MulChainCapital:
👉hires a spokesperson
👉publishes a genuine roadmap
👉allows MCC Ops to bring prof tech support for all products
👉shares access to websites,dashboards etc

have been asking for
17 Days: @HarryVaughn412
38 Days: @AltCoinGirl_

[Keystroke @Keystroke0x]

🚩Day 35🚩of asking Mr C @MulChainCapital
to hire a legit $mcc spokesperson+publish a bona fide #mcc whitepaper/roadmap.
Adding this ask:
-allow MCC Ops to hire and manage professional tech support for all products
-share access to websites,dashboards etc
We're not stopping⚡️

[Keystroke @Keystroke0x]

LIKE+ RETWEET📢
$MCC Community demands that Mr C
@MulChainCapital hires a legit $mcc spokesperson and publishes a bona fide #mcc whitepaper/roadmap.

Two of us, representing the community, have been reaching out for...
13 Days: @HarryVaughn412
34 Days: @AltCoinGirl_

[Keystroke @Keystroke0x]

LIKE+ RETWEET📢
$MCC Community demands that Mr C
@MulChainCapital hires a legit $mcc spokesperson and publishes a bona fide #mcc whitepaper/roadmap.

Two of us, representing the community, have been reaching out for...
12 Days: @HarryVaughn412
33 Days: @AltCoinGirl_