Lauren Harding

@ImperialQI Programme Manager @ImperialNHS. Northerner abroad in the South. Mum of young boys. Runner. Lover of lists & organising. All views my own.

[Lauren Harding @Lauren__Harding]

We've launched a Trustwide QI prog @ImperialNHS! Proud & excited to be involved with this! Watch video to learn more https://t.co/PMXHjxjmF1

[Imperial NHS 💙 @ImperialNHS]

Have your heard about our new QI programme at the Trust?https://t.co/ePDjTsesE0 #imperialpeople #qualityimprovement

[Lauren Harding @Lauren__Harding]

@TLRailUK Maybe try consider making customers aware of this known issue so we can plan ahead?

[Lauren Harding @Lauren__Harding]

@TLRailUK is there a reason the plug sockets in first class have stopped working. This seems to happen every time I need one. Usually because I’ve been waiting for cancelled and delayed trains like tonight! On delayed 19:53 from FPK to HIT hoping battery holds out to touch out!

[Lauren Harding @Lauren__Harding]

@TLRailUK Maybe try consider making customers aware of this known issue so we can plan ahead?

[Lauren Harding @Lauren__Harding]

@TLRailUK hello I left a bag with a gift on the train this morning, it was the 07:26 from hitchin. How do I check if this has been found??

[Lauren Harding @Lauren__Harding]

@TLRailUK Thanks. Can you explain what that means? It looks perfectly clean and usable.

[Lauren Harding @Lauren__Harding]

@TLRailUK I’m on the 1801 from STP to HIT and the external and internal doors to the rear first class section are locked shut. Is there a reason why? It’s causing overcrowding and impacting ability to work on the commute home. Thanks.

[Lauren Harding @Lauren__Harding]

@TLRailUK Sat on a train at a platform at Potters Bar (18:23 from FP to Peterborough). Why are countless trains to WGC being allowed to pass through the station? Why can they not be held and at least let us progress to STV to get a cab or a lift home??

[@ImperialQI @imperialqi]

Wow what a fab week. 1st Improvement for all big room & over 100 colleagues joined the discussion. Special thanks to @NataliaDaMota1 who shared her improvement story which resonated with so many creating energy & discussion. See you all next week to begin the exciting work ahead

[@ImperialQI @imperialqi]

Morning all, we have an exciting day ahead with the Improvement for all big room kicking off at 13:30 today. Come & join share your thoughts, ideas and challenges with colleagues across the trust.

[@ImperialQI @imperialqi]

Our ‘Improvement for All’ big room launches tomorrow (every Thurs 1330-1430, on Teams). A collaborative space to co-design how we make improvement part of everything we do. It’s open to all staff & lay partners. Will we see you there?

[@ImperialQI @imperialqi]

Thinking of your personal development & career aspirations. How about an apprenticeship? We are looking for colleagues to apply for the improvement apprenticeship. To find out more join the webinar on 17th November. See you there! @HenleyBizHub @ImperialNHS

[Lauren Harding @Lauren__Harding]

@TLRailUK @amysquie Your colleague has responded to another tweet saying due to a shortage of train crew. Which one is it?

[Lauren Harding @Lauren__Harding]

@TLRailUK @Chaplin12Kate Your colleague has responded to another tweet saying due to a problem under investigation. Which one is it?

[Lauren Harding @Lauren__Harding]

@laracritchie @imperialqi @ImperialPeople @FranCleugh @ICHNTMedicineDD @joanna_turner_ @jofICHT @jennyillo @JosutcliffeJo @deb_sloan1 Great work @laracritchie ….. dedicated as ever to supporting improvement! Rest those feet over the weekend!! 👣

[Lauren Harding @Lauren__Harding]

Definitely one of the highlights of my week! Digging into the details of some complex and persistent areas of trickiness but with real optimism about how we can make improvements to TTAs for patient flow! And brilliant to connect with great colleagues in person!

[Joanna Turner @joanna_turner_]

5 female leaders 3 hours 1 room and countless post-its. 1 huge driver diagram. Mission accomplished! Improvement in action #QualityImprovement #Collaboration #ModeForImprovement @Lauren__Harding @imperialqi @jennyillo

[Lauren Harding @Lauren__Harding]

@HelenBevan @NHSLeadership @laracritchie @deb_sloan1 we should look at these!!

[Lauren Harding @Lauren__Harding]

@imperialqi @ImperialPeople @joanna_turner_ @FranCleugh @DrDominiqueAllw @BobKlaber @deb_sloan1 @hannahpatel0503 @lindsbenj @jofICHT So great to see the sunshine today!

[@ImperialQI @imperialqi]

Perfect day to be creating ideas for improvement & blue sky thinking. If you have something you want to improve or change, then contact us in the improvement team and find out more about what we offer https://t.co/bRkrXDS7aY @ImperialPeople

[@ImperialQI @imperialqi]

On Thursday 25 May 11:00-12:30, the Health Equity team are launching a monthly community walk for colleagues, both new & existing, based out of St Mary’s Hospital. Come and join us, see the sights of Paddington, connect with our communities and reach your step count!!

[Lauren Harding @Lauren__Harding]

@james_bird_RN @LondonMarathon Amazing job James!! I ran today too 4:46! 🙌