Lauri Jones

[Melissa Meier @melmeier]

The latest episode of CX Advantage with @WalkerCEO dropped today - @SheilaMarch1 and I discuss journey mapping vs. process mapping. Check it out! https://t.co/8n8zD7j2a1 https://t.co/jLJ4sN7bFX

[Lauri Jones @LauriJones7466]

Upcoming webcast focused on building a Listening Architecture - being deliberate with your customer listening system. Join us May 23! https://t.co/r6enWm3s75

[Lauri Jones @LauriJones7466]

Day 2 #x4summit plus celebrating #InternationalWomenDay2018 with @katie_kiernan @mcalllister1

[Lauri Jones @LauriJones7466]

Believing in the ROI of #CX @outtaharmsway @WalkerInfo https://t.co/HoAmWQqbaC

[Lauri Jones @LauriJones7466]

Learn more about the first of 10 traits of Effective CX leaders. Proud to be a part of the series. #CX #Leadership @WalkerCEO @WalkerInfo https://t.co/zPWEcuh7m5