“Content and design are two sides of the same coin. Don’t separate them. They’re both what the user needs immediately, and the two elements work together to give that to the user.” — @AnjiMenon https://t.co/NqJttxxUj4
Help doc strategy: Is your support chatbot surfacing the right questions from your KB? If not, time to refresh your help center.
#helpdesk#chatbot#helpdocs
Building habits is all the rage.
But it's kind of pointless if you're building the wrong habits.
Focus on your keystone habits. The ones that make the rest of your life naturally fall into place. Like:
• Running
• Meditating
• Reading
Those are mine. What are yours?
The biggest thing holding you back as a copywriter... is you.
"I can't raise my rates."
"I'm not good enough to pitch that client."
"I don't have any ideas worth sharing."
Start noticing when you're saying no to yourself.
You'll go way farther if you leave that up to others.
Limiting your calendar availability will make your life as a freelancer so much better.
Condensing calls into a couple of days a week means more time for deep work.
Do it today. You won't regret it.
Tonight! I will make sure to post the podcast link afterwards. Nothing was off limits- very fun conversation with @radiocubb Michael Hawley, and Eric Shapiro on the @NBC syndicated radio show. Great questions and very fun hosts!
Finally, Hopagog Hill is here! Introducing my middle grade novel about Welsh fairies, a golem, and a witch with bullying issues. On Amazon and all the places: https://t.co/rx7pauyQaW
#middlegradebooks#middlegradefantasy
@lovevalgeisler@copyhackers Yes! Woop! During the launch I watched one of you Tutorial Tuesdays with Jo and that's what pushed me over the finish line! (And I do have a DM for ya ;)
The community of Mankosi, outside Ngqeleni in the Eastern Cape, has successfully developed South Africa’s first community-owned internet service provider.
Residents can connect wirelessly to the network for unlimited use at R25 per month.