@flysrilankan very poor communication from this company at Heathrow airport. Horrendous service when our flight was cancelled. Wouldn’t recommend to anyone
The communication was appalling and we were so frustrated and tired. Not the start to the honeymoon. Will not fly Sri Lankan airline again @flysrilankan
@flysrilankan Our flight got cancelled on Sunday due to an Engine fault. We sat in departures for 2 hours with no communication at all from anyone on the airline. After 2 hours. We were told the flight was cancelled.
Then we got up at 8am, no one came to our hotel. No communication and told to come back at 12pm. We came back at 12pm and no one came and just an email was sent to the hotel with a piece of paper saying to come back again at 3pm for an update and bring our bags.
We did this, no one came. Again we waited another 3 hours with no update at all. we then brought a new flight for that evening as we did not want to wait any longer to miss more time on our honeymoon. Honestly so disgusting.
We then had to wait 5 hours to be moved to a hotel and by this time it was 3am. We were then told to get up un the morning to find out what was happening. No time As to when we needed to be up so we didn’t sleep due to worry we would miss the announcement.
Emotional abuse is the worst. There’s no nastier trait than gaslighting, it can literally ruin you in so many ways. You need to take pride in owning your own shit and saying sorry, it’s not a weakness.
🍻Competition Time🍻
We're opening this amazing @BrewDog beer hotel in Edinburgh with beer on tap in all the rooms! Plus, fridges in the shower for shower beers, obviously.
Opens Q3 2021
Retweet for a chance to win a 2 night stay for 2! 3 lucky winners will be picked at random
🍻Competition Time!🍻
We are opening this amazing @BrewDog beer hotel in Edinburgh with beer on tap in all the rooms & fridges in the shower for shower beers.
Opens Q3 2021.
Retweet for a chance to win a 2 night stay for 2! 3 lucky winners will be picked at random 🙂
@lastminute_com I paid for fully flex refund and you cancelled my flight before I could use this. Now I am only being offered a small amount back which does not cover the 90%. This was not our fault as you had already cancelled our flight