Ledger Support

Official @Ledger Support Account

Contact us: of scams - Ledger will NEVER ask you for your 24-word recovery phrase or DM or call you

[Ledger Support @Ledger_Support]

🧵 Important Security Alert for Ledger Users! 🚨

🔒As the crypto world grows, so do the threats. Phishing attacks are increasingly targeting Crypto Hodlers. Here’s how to protect yourself and your assets!

[Ledger Support @Ledger_Support]

Hello,

Could you please try the following:

Go to Ledger Wallet Settings > General > and disable the "Personalized Experience" option.

This should resolve the issue. If the problem persists or you need any further assistance, our support team is always here to help: https://t.co/LHVxDiMsIB

Thank you!

[Ledger Support @Ledger_Support]

Hello Charley, this sounds like a common "Address Poisoning" or "Dusting" scam. Please be assured your Ledger Nano remains secure. Here is what happened:

1. The "Phantom" Tokens: Scammers use malicious smart contracts to simulate transfers. They "send" worthless tokens to your address to get your attention.

2. The Disappearing Act: These contracts are often coded to allow the scammer to "burn" or revoke the tokens later. Additionally, Ledger Wallet automatically filters out known spam tokens and malicious contracts from your history to keep you safe, which is why the entries may seem to "vanish."

3. No Security Breach: No one can delete history from the blockchain itself, and simply receiving these tokens does not give anyone access to your assets or private keys.

Crucial Safety Tip: Do not attempt to swap, send, or "clear" these tokens. Interacting with them is the only way the scammer can trigger a malicious request. As long as you ignore them and never share your 24-word recovery phrase, your funds are safe.

You can learn more about how to identify and ignore these scams here: https://t.co/02ysVlzSoC

If you require any further clarification or assistance in checking the history, do not hesitate to reach out to our support team as explained here: https://t.co/LHVxDiMsIB

Thanks.

[Ledger Support @Ledger_Support]

@LisaNuzziii Hello, we assure you that we are available to help. For us to better investigate and assist, please reach out to our support team as explained here: https://t.co/R4ZhPT2ccr

Thanks.

[Ledger Support @Ledger_Support]

@PavanTawsq Hello Pavan, we assure you that we are available to help. For us to better investigate and assist, please reach out to our support team as explained here: https://t.co/R4ZhPT2ccr

Thanks.

[Ledger Support @Ledger_Support]

@InvestingResea Hi there, thanks for your patience. We've looked into the status of your case and confirmed our support team has followed up with the next steps via email.

[Ledger Support @Ledger_Support]

@shihua0717 Hi there, sorry to hear you've been waiting for a reply. Our typical reply time is under 24 hours for cases opened through the bot on our contact page: https://t.co/R4ZhPT2ccr

Could you share your case number so we can look into this further?

[Ledger Support @Ledger_Support]

@14v146614z5er41 Hi there, could you share your support ticket number so we can look into this further?

[Ledger Support @Ledger_Support]

Hi,

Ledger ships to most countries worldwide, though some restrictions apply due to international sanctions and local regulations. You can check the full list of unsupported countries here: https://t.co/Ixrm5tcwJK

Alternatively, our official resellers may be able to help if direct shipping isn't available in your region: https://t.co/G6dgZ3uJWx

For payments, Ledger accepts the following methods:
- Credit/debit cards: Visa, Mastercard, American Express
- PayPal
- Klarna (select regions)
- Crypto via https://t.co/URHEA76Up8 Pay (select regions)

Availability of Klarna and https://t.co/URHEA76Up8 Pay depends on your country, only supported options will appear at checkout. Full details here: https://t.co/AladSs2g6A

Feel free to reach out if you need anything else: https://t.co/LHVxDiMsIB

Thanks.

[Ledger Support @Ledger_Support]

@kryptic_8421 Hello, we assure you that we are available to help. For us to better investigate and assist, please reach out to our support team as explained here: https://t.co/R4ZhPT2ccr

Thanks.

[Ledger Support @Ledger_Support]

Hi, Ledger Wallet supports SOL and a curated list of popular SPL tokens. If a token or memecoin is very new or niche, it may not appear in the app yet: https://t.co/mXTFMF3pN7

For full visibility of all SPL tokens and NFTs, you can connect your Ledger directly to Phantom or Solflare's interface, both show every asset in your wallet while your private keys remain securely on your device.

How to connect to Phantom: https://t.co/25jCR0YDcc
How to connect to Solflare: https://t.co/pDqbWd4ebL

Let us know if you need anything else: https://t.co/LHVxDiMsIB

Thanks.

[Ledger Support @Ledger_Support]

Hey there - In order to best assist you, can you please create a ticket on our official Help Center here - https://t.co/LHVxDiMsIB?

Once you have created a case, please respond in this thread with your case number, and a member of our team will be happy to further assist you! We look forward to hearing from you soon.

As a note - please keep in mind that Ledger Support will never call, text, or DM you on Social Media. Any person who does saying it's Ledger, and/or is asking you for your 24 word recovery phrase, is trying to steal your funds. Stay vigilant!

[Ledger Support @Ledger_Support]

@yusuf_saim Hello Yusuf, we assure you that we are available to help. For us to better investigate and assist, please reach out to our support team as explained here: https://t.co/R4ZhPT2ccr

Thanks.

[Ledger Support @Ledger_Support]

@josiboy001 Hello! Ledger Wallet is available in Nigeria on both desktop and mobile. 🙌

System requirements: https://t.co/nGOCfcKSSz

Ledger devices: Fully available in Nigeria. Order here:
https://t.co/8chdowfp9Y

Need further help? We're here:
https://t.co/R4ZhPT2ccr

Thanks!

[Ledger Support @Ledger_Support]

Hey there - When you are buying crypto in the Ledger Wallet app, you'll see a list of quotes to choose from for the different integrated providers in Ledger Wallet. You can review this Help Center article on how to buy crypto through Ledger Wallet, that has some screenshots showing the list of quotes: https://t.co/VAVHQvbZRE

The UI for selling would be similar, where a list of quotes form different providers will appear, before you proceed in doing so. You can review this article on how to sell crypto through Ledger Wallet: https://t.co/nIW7V5Lt0R

If you have any other questions, feel free to create a ticket on our official Help Center, and member of our team will be happy to assist you - https://t.co/LHVxDiMsIB - Cheers!

[Ledger Support @Ledger_Support]

Hey there - The $KTA token is currently supported in Ledger Wallet via the BASE network!

You can see all the currently supported assets from our website here - https://t.co/yb02JhfZpM

If you have any other questions, feel free to create a ticket on our official Help Center, and member of our team will be happy to assist you - https://t.co/LHVxDiMsIB - Cheers!

[Ledger Support @Ledger_Support]

@BendroverScar Hello, we assure you that we are available to help. For us to better investigate and assist, please reach out to our support team as explained here: https://t.co/R4ZhPT2ccr

Thanks.

[Ledger Support @Ledger_Support]

Hello, unfortunately, the Nano X battery isn’t user-replaceable and Ledger doesn’t offer a battery replacement program. You can keep using the device while plugged in via USB, and you might try battery conditioning and the latest OS update to rule out conditioning/firmware issues: https://t.co/rxDNBTOV9H

If issue persists, please reach out so we can offer alternative solutions: https://t.co/LHVxDiMsIB

Thanks.

[Ledger Support @Ledger_Support]

Hello, the Ledger Nano Gen5 has 1.5 MB of app storage, letting you keep more coin apps installed at once compared to Nano S. Remember: uninstalling an app never removes funds; it just removes the signing app from the device.

For details: https://t.co/LpOnGuLkIR
Gen5 overview: https://t.co/D32DvlwQE5
Choose your Ledger Signer: https://t.co/DES9e5LIYD

If any further assistance or clarification is needed, feel free to reach out as explained here: https://t.co/LHVxDiMsIB

Thanks.

[Ledger Support @Ledger_Support]

@b1gfilth Hello, we assure you that we are available to help. For us to better investigate and assist, please reach out to our support team as explained here: https://t.co/R4ZhPT2ccr

Thanks.

[Ledger Support @Ledger_Support]

@coolguyjayyy Hey Jay, we don't have a specific date to share for the next Bitcoin promotion at the moment. Please keep an eye on our official X account and Ledger Wallet website for any upcoming announcements!

Thank you.