correct

[correct @LeeFreeth2]

@SkyHelpTeam

Hi,my skyQ plus 2 mini boxes are completely broken. We tried resetting it with one of your advisors but not fixed it’s now fully broken and stuck on the you will be ready in a couple of minutes screen. He has booked an engineer 9th Sept. Replace box needed sooner!

[correct @LeeFreeth2]

@YorkshireWater
160% increase in my water bill over 2 years.
You jokers! Your CEO I see had a nice bonus last year I see!

[correct @LeeFreeth2]

@SuperJoyFN

[correct @LeeFreeth2]

@virginmedia Worse than ever!! It’s awful.

[correct @LeeFreeth2]

@virginmedia Well that is not great I don’t have another hour to get through to yourselves on the phone. Your internet service is terrible and will definitely switch providers who have a stronger connections.

[correct @LeeFreeth2]

@virginmedia Terrible

[correct @LeeFreeth2]

@virginmedia I was hoping you could get them to call me or arrange an engineer. It takes over 1 hour to get through and after ringing several times it gets abit boring waiting on the phone forever.

[correct @LeeFreeth2]

@virginmedia Already done this. Please see picture says can’t find the hub yet check the top right picture and it’s 3 lines saying I am connected to wi fi. Anymore ideas?

[correct @LeeFreeth2]

@virginmedia This is what I meant in my reply before, I reset it by this method as it does work better for an hour intially.. top right is my current connection strength. I have literally done everything possible so can a real solution be found please? Maybe a visit from an engineer

[correct @LeeFreeth2]

@virginmedia I have done this many many times. For the past week aswell I reset my hub every day. It seems for about 1 hour the only time I get abit better wi fi is when I reset the hub.

[correct @LeeFreeth2]

@virginmedia No it’s wireless. Wired seems to be fine.

[correct @LeeFreeth2]

@virginmedia I have left this over a week and it’s still really really bad. Can you get somebody to look at it because it’s rubbish!

[correct @LeeFreeth2]

@virginmedia Yes I have done all this.

[correct @LeeFreeth2]

@virginmedia Apparently it was because I had an ethanet cable plugged into my Xbox 🤷‍♂️. That is what they told me on the phone but nothing has improved since I unplugged that 3 weeks ago. I haven’t rung back because it takes around 1 hour to speak to somebody.

[correct @LeeFreeth2]

@virginmedia None what so ever unfortunately. Probably got worse. If I am not in living I run my phone off 4G it’s a lot quicker. I would appreciate an engineer out to investigate. Cheers

[correct @LeeFreeth2]

@virginmedia No I haven’t. Also no change in regards to the poor service. Very on and off signal unless you’re next to the hub.