Don't fall in to the trap of @Hero_Electric bikes. The service and product is pathetic. Whave been trying to get the help from the Hero electric team at a major city in India and no one is bothered to respond. This is after close to 2 years of struggle with the Optima e5
@AnilRaiGupta@havellsindia The true mettle of an organization is known during this tough times. Unfortunately, Havells missed the mark in addressing the customer issues. No response to service requests and the customer care has no alternate means to support.
@Hero_Electric#Optima e5. This is the feedback after about 8 months of usage. Utterly disappointed with the performance of the vehicle and the customer service. Whole vehicle is made with low quality parts and reliability is certainly not up to the mark.
@FastBikesIndia@Hero_Electric Using current version of Optima e5. It is totally cheap quality product and the customer service is even poor. Not worth the investment given that the conventional vehicles are also on the same price range.
@Hero_Electric#Optima e5. This is the feedback after about 8 months of usage. Utterly disappointed with the performance of the vehicle and the customer service. Whole vehicle is made with low quality parts and reliability is certainly not up to the mark.
@AnilRaiGupta@havellsindia promise of one in Million service is certainly true. unfortunately on the other end. Takes money from the customer for AMC and no one ever cares to respond. Seems like a scam in the organization