The fix we applied 24 hours ago appears to be holding, so we are resolving this incident. We thank everyone for their patience!
For future status updates, please refer to https://t.co/DzB49JzRsN
We have made some adjustments based on recommendations from our database vendor and will continue to monitor their impact on system stability.
For updates, please refer to https://t.co/DzB49JzRsN
If you choose to post or update your works while AO3 is up, we strongly recommend making sure you have a backup of any text you are attempting to post.
For updates, please refer to https://t.co/DzB49JzjDf (2/2)
Following guidance from our vendor, we've brought #AO3 back online to help troubleshoot. We expect the site will go back down, although we don't know when that will happen. (1/2)
We do not currently have an estimated time for when we will be back up, but we expect it to be multiple hours at minimum. We apologize for the inconvenience and will update you when we know more. Refer to https://t.co/DzB49JzjDf for updates. (3/3)
#AO3 is now fully down. After performing a software upgrade a few days ago, we've been unable to keep our server cluster healthy due to what we believe is a bug or issue with the new release of our database server software. (1/3)
We are investigating reports of errors when trying to load AO3, including errors saying that AO3 is down, which seem to be related to the previous incident. We will update when we have more information!
#AO3 will remain down for at least several hours until we can consult our database vendor's support team and resolve the underlying issue. We're very sorry for the inconvenience.
Please refer to https://t.co/DzB49JzjDf for updates.
#AO3 is back up! We appreciate your patience. We've got our protections against bot traffic turned up a bit higher than usual, so some users may experience problems if they're using a VPN or similar tools. Refer to https://t.co/DzB49JzjDf for more information.
#AO3 is currently down. We do not have an estimated return time currently. We're looking into it with one of our third-party support providers and will update when we have more information. Thank you for your patience! Refer to https://t.co/DzB49JzjDf for more information.
@inexperienced_8 I hope you enjoy this next chapter of your journey!!! I've loved every second of sharing this part with you. 👀 I'd also love to read your new books eventually!
[update] Completed: #AO3 is back sooner than expected, and we have new and improved options for browsing collections! Get the details on collection tags at AO3 News: https://t.co/Erno3pBVIg https://t.co/g6bkiDBBNs
[update] In Progress: #AO3 is about halfway through the first part of maintenance. We expect this part to last about 5 more hours. The second, final part of maintenance should be quicker. https://t.co/BpTQnVnDx3
#AO3 will be going down for about 20 hours of maintenance at 05:30 UTC, two hours earlier than previously announced. Check what time that is for you: https://t.co/HasaYdb0TS
[update] Scheduled (Sep 26, 2025, 07:30 UTC): #AO3 will be down for about 20 hours starting at 07:30 UTC on September 26 while we prepare some improvements to collection browsing. https://t.co/fuUupZgkQL