@virginmedia why is it impossible to speak to a human when calling customer services to talk about a fault? Flashing red light on my hub, tried all self-fixes, reboots etc and the only thing the app does is book an engineer for 5 days away . I work from home, I need help sooner!
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@YourSSE It is a known fault, there's an automated message saying if we are in the Fife area, then to hang up as they are aware. I cant stay on the phone as I am working til 6 and only get 30 min break. I find it really annoying there is no out of hours contact for broadband. Poor service