@virginmedia They have contacted you, it has been going on for months. How can I get the money that was promised for this particular incident lasting 77 days? We were told to expect a call back, twice, then an email- none of these happened. Now the online chat says we can only get £75.
@virginmedia@Ofcom We had no internet for 77 days and were promised £8/day credit "for every day's delay that was Virgin's fault". After 7 engineer visits (two didn't even turn up) 4hrs of calls & 5hrs online chat, you can only offer £75 credit? Dreadful service and experience.