Sreshtha Banerjee

#writer #Lawyer #Advocacy #PoliticalActivism #Philosophy #fusionmusic #Policy #believeInVoicingForTheVoiceless #makeAdifference #nationfirst

[Sreshtha Banerjee @LexPolitiki]

@_PVRCinemas can someone please reach out to me, your app is crashing and nobody receives your CS calls, neither does your WhatsApp AI chat support work. What is this!

[Sreshtha Banerjee @LexPolitiki]

@AmazonHelp Yes. And this is not working for all orders!!! Kindly get your team to call me !!

[Sreshtha Banerjee @LexPolitiki]

@amazonIN what’s happening? None of my returns are being picked up? It’s delayed beyond a week!!!!

[Sreshtha Banerjee @LexPolitiki]

New scam going on. Picked items during sale and now nothing is being picked up for return and fake status is being updated with bogus reasons. @amazonIN you suck. @Flipkart atleast is transparent! Definitely going to stop shopping &switch totally 2 @Flipkart

[Mayhem Studios @mayhem_studios]

#IndiasBiggestGamingReveal is here to create some MAYHEM tonight ⚡Watch it live as we take over the skies. https://t.co/iqk24z5Vk2

[Sreshtha Banerjee @LexPolitiki]

Contd.. I purchased additional 2yrs service package from Croma at additional cost. So even if I believe hypothetically that instaltn isn’t part of the product package, @cromaretail should do instaltn under the service package..

[Sreshtha Banerjee @LexPolitiki]

Contd.. if instaltn isn’t included how did I revive SMSes discussing instaltn from Croma.Then received SMS citing cancelatn of instaltn. How did this happen?
As a service provider it’s ur responsibility to tc of delivery n instaltn.

[Sreshtha Banerjee @LexPolitiki]

@cromaretail can I kindly have a customer care number or contact if Croma Sarjapur Bangalore that exists!!!! Your helplines don’t exist for customers and stores don’t receive calls. This is urgent, kindly share details.

[Sreshtha Banerjee @LexPolitiki]

@ola_supports @sourabhsanyal @olamoney_in If rides need to be cancelled the driver needs to inform us in advance and not behave like goons. This was the most unsafe experience I encountered so far with #ola @Olacabs

[Sreshtha Banerjee @LexPolitiki]

@ola_supports @sourabhsanyal Dear @ola_supports @olamoney_in the tweet was made on behalf of me by my husband. I had booked this ride and when I was about to board the auto the driver not only demanded for cash but also behaved rudely; considering the situation and time, this wasn’t safe for me - a woman

[Sreshtha Banerjee @LexPolitiki]

32hours and no resolution from anyone. @IndiGo6E great service! Setting new goals and expectations for the market now on how to torment customers!!Don’t know where my bag is yet!
@BLRAirport @MoCA_GoI @KolkataAirport

[Sreshtha Banerjee @LexPolitiki]

@IndiGo6E extremely disappointed with your service! After inboxing I have not received a single update! Is this your customer service? Looks like I have to take this to consumer forum! Who will help!?
Cc @MoCA_GoI @AAI_Official

[Sreshtha Banerjee @LexPolitiki]

@IndiGo6E @IndiGo6E no response after DM! Been 12hours now! This is disgraceful!

[Sreshtha Banerjee @LexPolitiki]

@IndiGo6E travelled by 6E-379 from CCU to BLR today morning & my baggage has not been delivered. I have submitted the form& was told baggage will arrive at BLR by evening. The POc is not receiving my call& no communication has been sent! Please help!

[Sreshtha Banerjee @LexPolitiki]

Part 2: POC said invoice will have warranty t&c’s.Attached is the invoice without terms.
There is marketing&then there is misleading.Absolutely unacceptable.What happens to my machine if the cleaning product damages it now @WhirlpoolCare @whirlpool_india

[Sreshtha Banerjee @LexPolitiki]

@WhirlpoolCare @whirlpool_india got a washing machine @ Blore. Service POC told ‘Calstrait’ whirlpool product will give 10year warranty for the machine rusting internally due to water.Was interesting how a product can give warranty for a machine but anyhow got it.Contd in comment

[Sreshtha Banerjee @LexPolitiki]

@MFineCare Also I have a corp account so question of mail I’d lacking is flawed. If you can’t provide the service you should atleast inform the consumer. This is a breach at your end. Covid test is not a regular blood test. Don’t play with lives of consumers ! #boycottMFine

[Sreshtha Banerjee @LexPolitiki]

@MFineCare had booked 2 RT-PCR tests for today. Sample pickup was between 5-6pm today. Neither does technician respond neither does customer support help. Very unprofessional and insensitive behaviour at this time!

[Sreshtha Banerjee @LexPolitiki]

@MFineCare So basically nobody calls a consumer unless you tweet 😂 & then you say that no wasn’t reachable & there was no mail@id to contact. Atleast come up with a legit excuse. You could have inboxed me.

[Sreshtha Banerjee @LexPolitiki]

@MFineCare Your executives called@me@twice between 6:38 and 8:19pm and thereafter no updates. Such shabby service. Shame.

[Sreshtha Banerjee @LexPolitiki]

@MFineCare What’s the result? Are we getting executive at home tomorrow?