Witnessing incivility appears to have a more profoundly negative impact on people who are more empathic. If we want empathic people in healthcare (and most people agree on this) then we think this study by @gadigilam is very important. #civilitysaves@orangedis
We have been rather quiet here at LfE@NUH.... but hopefully positive developments are happening! Positive meeting with the Birmingham team yesterday about reporting systems and getting ready to relaunch with an updated reporting form @nottmchildrens#learningfromexcellence
Enjoyed our team AI session this morning 💗 It was great to take stock and review our strengths.
A late addition to our SOAR 👇🍴 @KarenWhiting6 @OwenBennett1
Fabulous visit to Haywood House @nottmhospitals yesterday. Powerful and touching conversations with patients and families. Exceptional praise for the wonderful staff caring for patients at their very end of life. We are so proud to have such dedicated staff @TeamNUH
Feeding back using appreciative enquiry- we are doing so many incredible things let's learn from excellence @drjoanne_cooper@EmilyRoweee @ChiefNurseNUH @SiobhanHeafield@LfENUH @TeamNUH S.O.A.R template is a great tool to use
Eeekkk. Today is a good day as I start my pilot on @SfhWard25
Asking staff their opinions on the form. Watch this space @SFHFT Great-ix is coming!!!!
If your interested in what I'm up to please don't hesitate to contact me, I'm always happy to talk an ear off about it 😁
Have been musing: the day to day excellence and going above and beyond in the NHS doesn’t always tick the boxes for awards or bonuses, that doesn’t mean it’s any less excellent. Grateful patients and families is where you’ll find the recognition #everdayexcellence#loveNHS
Productive meeting today and there is now a launch date for LfE datix reporting in the diary: 1st April 2019.... let’s hope it doesn’t turn out an April Fools joke #LearningFromExcellence#finally @wooteachwoo @KarenWhiting6@SiDenning