@AsdaServiceTeam hello! I placed an order and have the confirmation email but when I go into my account to edit it, it says I haven't placed any orders... Could you possibly check for me? It's food for people who are isolating so I want to make sure it arrives! Thank you
@PapaJohnsUK Hi, it arrived 2.5 hours later. The store are great though, everything was perfect, food still hot, the girl on the phone when I got through was obviously busy but still friendly and helpful, delivery driver was nice. Your Benfleet branch is fab 👍
@PapaJohnsUK hello! I am guessing orders are very delayed tonight, usually takes 30mins but tonight 1.5hours and it's still on "making your order". Any way we can get an idea of timelines? Store not answering. Benfleet store
@PotNoodle hello! Your website says all products are vegetarian but not labelled vegan. If they don't contain any dairy allergens, can you explain why they aren't vegan? Is it just a cross contamination issue? E.g. roast chicken flavour🤞 Thanks!!
@Flora can't believe you are changing your recipe back to the dairy version, so disappointed, I thought you were a progressive company but seems you are just money grabbing, short sided and cruel.
@BrewDog hello! I was just wondering if you explain the "sustainable supper club membership" to me (benefit of equity for punks). Does it just mean you get 2 x 5% (or 2 x 10% depending how many shares you buy) off vegan food?
@c2c_Rail I'm going to submit a complaint to the rail ombudsman as I think that's the only way to get it moving. My original refund request was almost 3 months ago and you seem to be refusing to give me the rest of the refund.
@c2c_Rail I have just received my refund and it cannot be correct. My annual ticket started on 21st Feb, it was £3600 and I used it for less than a month but only got £1k back. Please confirm who I should speak to or call regarding this?
@c2c_Rail Hi, please can you give me contact details for how to speak to someone regarding my refund, still only received 1/3 of it and noone is responding to me about it. I will need to re-purchase it soon and you still owe me another £2k! Is it best to get the rail ombudsman involved?
@c2c_Rail Hi, is there any order to how you are processing refunds? I've been waiting a long time and also now waiting for it to be corrected, and people who applied for a refund less than 2 weeks ago are already refunded. I'm concerned I've been "ticked off the list" of refunds now 😕
@c2c_Rail Hi again, the call centre people just told me to email but I haven't had any response. Please could you help? You owe me over £2k more.. thanks!
@steveplayell@c2c_Rail Yep, they are now just ignoring me! Had to email, the call centre wouldn't help. So I'm 2k down now and probably bottom of the list again 🤦 good luck with yours!