Life360

The family safety app used by 70+ million people worldwide 📱Live Location Sharing 🚙 Crash Detection + Speed Monitoring 🆘 SOS Button

[Life360 @Life360]

@ImNadult Thanks for getting in touch. The Customer Care team would like the chance to help. Please contact Customer Care via our help center https://t.co/UcZzPCRAVp. Thank you! - MG

[Life360 @Life360]

I'm sorry about the experience you're having with getting a warranty replacement Tile processed through Customer Care. I apologize for the inconvenience and delay. Could you please send us a direct message with the support ticket # or the email address you used to reach out to us? I'm happy to check on this with our team. Thank you. -MM

[Life360 @Life360]

Thank you for reaching out to us. We are sorry to hear you have not yet received a response from our Customer Care Team. Please send us a DM with the email address you used to reach out to us, and we will make sure this is passed along to our team and looked into further. Thank you. - MG

[Life360 @Life360]

@NewWaveIngenue Thank you for reaching out to us. We would definitely like to look further into this. May I ask if you can send us a DM with the email address you used to reach out to our Customer Care Team? We look forward to hearing from you. Thank you. - MG

[Life360 @Life360]

Thanks for sharing your feedback. At this time, Pet GPS is available to members in the US, Canada, the UK, Australia, and New Zealand. We apologize for the inconvenience. We're always looking for ways to improve our products and services. We'll make sure to pass this along to the appropriate team for consideration. Thanks for the support! -MM

[Life360 @Life360]

Thanks for sharing your feedback. At this time, Pet GPS is available to members in the US, Canada, the UK, Australia, and New Zealand. We apologize for the inconvenience. We're always looking for ways to improve our products and services. We'll make sure to pass this along to the appropriate team for consideration. Thanks for the support! -MM

[Life360 @Life360]

Thanks for sharing your feedback about Pet GPS being available to use in South Africa. We apologize for the inconvenience. Currently, the Pet GPS is available to members in the US, Canada, the UK, Australia, and New Zealand. We're always looking for ways to improve our products and services. I'll pass along your feedback to the appropriate team for consideration. Thanks for your support! -MM

[Life360 @Life360]

We understand your concern and apologize for the trouble trying to cancel your Life360 membership. Depending on how she signed up there's a few ways to cancel. Please visit "Cancel My Membership." (https://t.co/AlULgAQmMC) If you are unable to find the membership, the email where the subscription was purchased may be different from the Life360 account. If you still need help, kindly reach out to Customer Care using the account email address so we can assist further. Thanks! -MM

[Life360 @Life360]

how i’m rage baiting all spooky szn

[Life360 @Life360]

@losertayy We appreciate your suggestion about the Dark Mode setting in the Life360 app. We're always looking for ways to improve our products and services. We'll make sure to pass along your feedback to the appropriate team for consideration. Thanks for your support! -MM

[Life360 @Life360]

@CulbrethAl62285 Thanks for your suggestion! We're always looking for ways to improve our products and services. I appreciate your suggestion about adding a "Welcome Home" button. I'll make sure to pass this along to the appropriate team to consider. Thanks for your support. -MM

[Life360 @Life360]

@fleshworlduk Thanks for getting in touch. The Customer Care team would like the chance to look further into this. Please contact Customer Care via our help center https://t.co/UcZzPCRAVp. Thank you. - MG

[Life360 @Life360]

I understand your concern about the your Life360 membership. I apologize for the inconvenience with the price increase. The Customer Care team would like the chance to help with this. Please contact Customer Care in the app under Settings / Support, or submit a ticket via our help center https://t.co/iNOtYWkQXd. Thank you! -MM

[Life360 @Life360]

@therealstigo I'm sorry to hear that the app isn't updating locations. The Customer Care team would like the chance to help with this. Please contact Customer Care in the app under Settings / Support, or submit a ticket via our help center https://t.co/UcZzPCRAVp. Thank you! -MM

[Life360 @Life360]

@svikkenn one more for good measure

[Life360 @Life360]

@LOVERVlSIONS send him another one on our behalf

[Life360 @Life360]

@Spadey12 Thank you for reaching out to us. Learn how to remove a Circle member here: https://t.co/uLoBRrDcZk. Thank you. - MG

[Life360 @Life360]

I'm sorry about the trouble getting help from our Customer Care chat support about your Tiles that are not working. We're available for chat support Monday to Sunday from 4 AM to 10 PM US PST. I apologize for the inconvenience. Could you please send us a direct message with the email address you used to reach out to us, or the support ticket #? I'll be happy to check on this with our team. Thanks -MM

[Life360 @Life360]

I apologize for the experience you had when trying to get support through our Customer Care chat. Could you send us a DM with the ticket # or the email address you used to contact us? I'm happy to coordinate with our Care team regarding this so you can get immediate support. Thank you -MM

[Life360 @Life360]

@strkeout Thanks for reaching out. We don't have any reported outages or app issues. If you're having trouble with the app, please contact Customer Care via our help center (https://t.co/UcZzPCRAVp). Click the "Chat with Us" button at the bottom to begin a support ticket.

Thank you,
MM