Life360

The family safety app used by 70+ million people worldwide 📱Live Location Sharing 🚙 Crash Detection + Speed Monitoring 🆘 SOS Button

[Life360 @Life360]

Sorry to hear that you didn't receive your $30 Nift gift. The Customer Care team would like the chance to help with this. Please contact Customer Care in the app under Settings / Support, or submit a ticket via our help center https://t.co/iNOtYWkQXd. Click on "Chat with Us" to begin a support ticket. Thanks. -MM

[Life360 @Life360]

@jordantaylormae Thanks for bringing this to our attention. The Customer Care team would like the chance to help with this. Please contact Customer Care in the app under Settings / Support, or submit a ticket via our help center https://t.co/UcZzPCRAVp. Thank you! -MM

[Life360 @Life360]

I was definitely born in the right generation cuz I love tracking my mom's every move

[Life360 @Life360]

Thanks for sharing your feedback. While you will no longer see the exact numerical distance, you can still see how far a Circle member is by using the "Get Directions" feature which calculates the travel distance and provides an ETA. Visit https://t.co/CIfHPG381F for info.

We're always looking for ways to improve our products and services. We'll make sure to pass this feedback along to the appropriate team to consider. We appreciate your continued support.

Thank you,
MM

[Life360 @Life360]

Sorry to hear about the trouble with resolving your concern about a Life360 Gold membership purchase. Could you please send us a direct message with the ticket number or email address you used to reach out to us? I'll be happy to connect with our Customer Care team regarding this to see if there's an update with a resolution. Thank you. -MM

[Life360 @Life360]

@Hope4TheBestToo Thanks for sharing this with us. The Customer Care team would like the chance to help with this. Please contact Customer Care in the app under Settings / Support, or please submit a ticket via our help center https://t.co/UcZzPCRAVp. Thank you! -MM

[Life360 @Life360]

We're sorry to hear the app is showing an incorrect location. Please try these troubleshooting steps in "Improve Location Accuracy." (https://t.co/znmrst3Zkq). If you still need help, contact Customer Care under Settings/Support in the app or via the help article. Click on "Chat with Us" to begin a support ticket. We'll be happy to assist. Thanks -MM

[Life360 @Life360]

@bigbluejedi Thanks for getting in touch. The Customer Care team would like the chance to help with this. Please contact Customer Care via our help center https://t.co/UcZzPCRAVp. Thank you. - MG

[Life360 @Life360]

Thanks for sharing this with us. We understand how alarming this can be and apologize for the inconvenience. Our team will be happy to look into this. Please contact Customer Care in the app under Settings / Support, or submit a ticket via our help center https://t.co/iNOtYWkQXd. Thank you! -MM

[Life360 @Life360]

We're sorry to hear about the incorrect speed recorded by the app. For troubleshooting steps, visit our help article (https://t.co/uccN56JEUQ). If you still need help, we recommend reaching out to our Customer Care on the app under Settings/Support. We'll be happy to look into this further. Thanks -MM

[Life360 @Life360]

@jswhalen1 Thanks for getting in touch. The Customer Care team would like the chance to help. Please contact Customer Care via our help center https://t.co/UcZzPCRAVp. Thank you! - MG

[Life360 @Life360]

sharing locations is an act of love

[Life360 @Life360]

@vivicision Safety is something we take seriously. Our Customer Care team would like to look further into this. Please contact Customer Care via our help center https://t.co/UcZzPCRAVp. We hope to hear from you soon. - MG

[Life360 @Life360]

@BrandonFalco121 Thank you for reaching out. Can you please send us a DM with your email that you used to contact us. Our Customer Care team would be happy to look further into this. Thank you. - MG

[Life360 @Life360]

@Skip_to_this We are sorry to hear about the accident and the incorrect location. The Customer Care team would like the chance to help with this. Please contact Customer Care via our help center https://t.co/UcZzPCRAVp. Thank you. - MG

[Life360 @Life360]

Hello there,

Thanks for reaching out to us. I'm sorry to hear that you're still receiving ads on a paid premium membership in the app. The Customer Care team would like the chance to help with this. Please contact Customer Care in the app under Settings / Support, or please submit a ticket via our help center https://t.co/iNOtYWkQXd.

Thanks,
MM

[Life360 @Life360]

@rabreau29726 Thanks for reaching out. The Customer Care team would like the chance to help with this. Please contact Customer Care in the app under Settings / Support, or please submit a ticket via our help center https://t.co/UcZzPCRAVp. Click on "Chat with Us" to begin a support ticket. -MM

[Life360 @Life360]

We are so sorry to hear about the accident and not receiving a notification. Life360 crash detection does not detect every type of crash https://t.co/clKQg3pZl3. We would like to look into your experience and see what happened. Contact us via our help center https://t.co/iNOtYWkQXd so we can better assist you. Thank you. - MG

[Life360 @Life360]

We appreciate your feedback. The marketing ad from us to keep our members informed about the latest features and promotions in the Life360 app. At this time, there is no way to disable them in the app. We're always looking for ways to improve our products and services. We'll pass along your comment to the appropriate team to consider. Thank you! -MM

[Life360 @Life360]

Sorry to hear your Circle members did not receive a notification when you were in an accident. I hope you're safe and well. The Customer Care team would like the chance to help with this. Please contact Customer Care in the app under Settings / Support, or submit a ticket via our help center https://t.co/iNOtYWkQXd. Thank you! -MM