@HollyMcbarf Hi, Holly, sorry to hear you're having trouble connecting with our team. If you DM us with some further detail, we'll be happy to connect you with someone who can support.
@vasmith1284 Good afternoon, Veronica. I'm sorry to hear you're experiencing this issue. If you send me a direct message - you'll have to Follow this account first - I would be happy to learn a little more detail about the situation and put you in touch with a customer service rep.
@b___r___u___h Yeah, that... doesn't seem right. Thanks for calling this to our attention, we'll surface it to the appropriate party. If it's impacting your service in any way, please let us know via DM here and we will get you connected to someone who can help.
@b___r___u___h Hi there. Would you send a DM with the best phone number to reach you? I'd like to have a representative give you a call to help fix this.
Do you know how to navigate your LifeWise ID card? Get familiar with the information provided on your ID card and how to use it properly.
Check out this simple graphic to help you understand the different elements on your ID card: https://t.co/JXtNwApR66
In the last 20 years, colorectal cancers have become more common, particularly among younger individuals. If you're 45 or older, it's time to start getting screened
This #ColorectalCancerAwarenessMonth, talk to your primary care provider.
#coloncancer#screeningsaves
If you're a LifeWise member who didn't have a primary care provider (PCP) before signing up with us, we selected one for you. There are a lot of good reasons we do this, such as lower copays and continuity of care.
Learn more in our latest blog post. https://t.co/Lo2Ggbf8re
@PerrySjogren Good morning, @PerrySjogren. Unfortunately we can't DM you since you're not following us. I am going to surface your issue for our customer service team to see if we can reach out to you prior to a DM since this is time sensitive, but I will be able to support you better via DM.
Itβs #HeartMonth, and that means thereβs no better time to talk about #hypertension. Here are a few tips to help you understand what you need to do to keep your heart healthy! #AmericanHeartMonth#OurHearts
Learn more about your heart health here: https://t.co/1PgUQzlgWC
Check out our Learn Lifewise blog today to learn how our partnership with @RxSavings can help make healthcare more affordable for you and your family by identifying opportunities for savings on many prescriptions!
https://t.co/187xxPsqpz
If youβre a new LifeWise member for 2024, itβs time to start putting your benefits to use!
To do this most effectively, youβll need to create an account to gain access to your member portal.
Learn how to set up an account and more in our new blog: https://t.co/Up0XARJiTU
LifeWise CEO Kristin Meadows joined experts from the public and private sector at last week's @StateofReform event in Seattle for a wide-ranging discussion about how payers, providers, and policy makers can make #healthcare more affordable.
#Washington#affordablehealthcare
Open enrollment is going strong for one more week!
Sign up before January 15th to get enrolled in a LifeWise health plan starting February 1. Donβt miss your last chance to sign up and get your family covered with a plan that fits their needs in 2024.
https://t.co/lPGSbKLzU2
@markphippsalway Apologies for the inconvenience, Mark. You should be able to login now - If you are still encountering issues, please let us know and we will get someone to reach out and support you. Thanks and have a great Friday.
@markphippsalway Would you send a DM with the best phone number to reach you? I'd like to have a representative give you a call to help get this resolved.
@markphippsalway Hello, we apologize for the inconvenience. We are investigating the issue right now and will get back to you once we know more about what is going on. Thank you for reaching out and letting us know.
@almquist_lars Sorry for the delay, Lars. We have surfaced your issue with our customer service team and someone should be reaching out early next week. Thanks for reaching out and have a happy new year.
The LifeWise customer service team will be away from the phones on Monday, December 25 and Monday, January 1. Our customer service reps will be available the rest of each week, Tuesday through Friday, from 8 am to 6 pm PT.
We wish you and yours all the best this holiday season.