Linc

Linc is a Customer Care Automation platform for customer-focused brands. Built to serve, engage, and sell across the channels that customers use everyday.

[Linc @LincVIP]

Durk Stelter, CRO of Linc, explains that one of the biggest shifts in the 'new' retail world is the need for increased flexibility around order fulfillment.

https://t.co/AbYjUrhhBF

[Linc @LincVIP]

Great post discussing how to optimize your order support for a best-in-class customer experience: https://t.co/MYjBfpOpiw #ordersupport #cx #ecommerce #retail #retailtechnology #callcenter #customerservice

[Linc @LincVIP]

Very excited to announce that we are fully integrated with the @SAP store. Read the full announcement here: https://t.co/SdRifLbqvG
#cx #cxautomation #chat #sapstore #sapartneredge #retail #ecommerce #sapcustomers

[Linc @LincVIP]

New Report from Forrester- The State of Chat in Retail 2021- Read the full report https://t.co/IbvPSh8ys9
#customerexperience #cx #chat #retail #ecommerce #retail2021

[Linc @LincVIP]

Great article in @totalretail discussing best practices for omnichannel order support https://t.co/IwPsbP63jH #cx #customerexperience #ordersupport #retailtechnology #ecommerce #retail

[Linc @LincVIP]

Great article on the top 5 chatbot features to boost your AI roadmap https://t.co/bslYn50xa7 #cx #customerexperience #retail #ecommerce #retailtechnology #conversationalcommerce

[Linc @LincVIP]

Excited for the launch of the newest Digital Worker to the Linc Platform- Auto-delivery-Read the full press release: https://t.co/VSLR8ZApq9 #cx #autodelivery #customerexperience #ecommerce #retailers #retailtechnology #digitalworker

[Linc @LincVIP]

Great points in 360 Magazine on what retailer's are missing in their current omnichannel customer experience strategies: https://t.co/ijjvAWSmzd #cx #customerexperience #omnichannel #ecommerce #retail

[Linc @LincVIP]

Wondering where to start with Conversational AI? Check out this post for where to start and how to build a roadmap: https://t.co/I3avBGi2KK #conversationalai #ecommerce #retailtechnology #customerexperience #cx #retail

[Linc @LincVIP]

More reasons why promo support automation should be part of all customer experience strategies this year: https://t.co/ICAHJS0sf5 #ai #customerexperience #cxautomation #ecommerce #retail #promo #promosupport

[Linc @LincVIP]

Check out this blog post to see the pandemic's full impact on retail: https://t.co/5Y2HgMNdQt #covid19 #retail #ecommerce #customerexperience #cxautomation

[Linc @LincVIP]

Great insights for automating your promo support and awareness: https://t.co/NeHO27B5y5 #ai #automation #customerexperience #conversationalai #cxautomation #retail #ecommerce

[Linc @LincVIP]

Check out our latest blog post for the key components of a robust AI customer support solution https://t.co/OYSpHWgDps #ai #cxautomation #customerexperience #ecommerce #retail #retailtechnology #retailinnovation

[Linc @LincVIP]

Interesting read on why promotion support automation is the next leap forward for your CX. https://t.co/VHvz5PxOHc #cx #customerexperience #promosupport #retail #ecommerce #retailinnovation #retailtechnology

[Linc @LincVIP]

Watch our presentation from the Future of Chatbots and Conversational AI webinar for what exactly you need to build your own Conversational AI roadmap: https://t.co/wEjsn6zi18
#ai #conversationalai #futureofchat #ecommerce #retail #retailtechnology #retailinnovation

[Linc @LincVIP]

Happy #internationalwomensday to our fearless founder and CEO, Fang Cheng!

[Linc @LincVIP]

Missed last week's webinar on how to create individualized experiences with guest speaker, Brendan Witcher from Forrester? Watch the replay now: https://t.co/9UaM1gQdem #cx #customerexperience #forrester #ai #retail2021 #retail #ecommerce #retailtechnology

[Linc @LincVIP]

Great post on the future of retail customer service: https://t.co/59H4DA2u53 #cx #customerservice #customerexperience #ai #retailtechnology #retail #ecommerce #retailinnovation #digitalworker

[Linc @LincVIP]

Great article in CRM Buyer on the new customer experience needs and commerce trends for 2021. https://t.co/7uWjxuY0IH #cx #customerexperience #commerce #retail #ecommerce #2021ecommercetrends #retailtechnology #ai

[Linc @LincVIP]

We are speaking at the Future of Conversational AI in a Post-Covid World tomorrow morning. Join our CRO, Durk Stelter as he discusses how to craft your own CX Roadmap! https://t.co/BBXLuPxLAG #CX #Customerexperience #ai