Lindsay Hyman

Corporate sustainability pro by day, triathlete by… far too early in the morning.

[Lindsay Hyman @LinzHyman]

@dog_rates This is Bear! For #NationalPuppyDay, Bear got a bear.

[Lindsay Hyman @LinzHyman]

@united - very important question: Will the Superbowl play live on the seat back entertainment tomorrow on flight 2313 (IAD>SFO)??

[Lindsay Hyman @LinzHyman]

@AlaskaAir - it looks like your web and mobile app check in functionality is having tech issues right now (and since last night). Is it just me (possible 😂) or is there indeed a tech issue?

[Lindsay Hyman @LinzHyman]

@AmericanAir Thank you for the quick reply and for taking a look, @AmericanAir! I just DMed you all the details and some photos.

[Lindsay Hyman @LinzHyman]

@AmericanAir Please have your customer service return me to my original flight for Thursday! They changed my flight at 1:40am CEST without asking me, after a 1.5 hour call about *options* where we hung up confirming no changes. But now, a HUGE change I didn’t authorize (1/3)

[Lindsay Hyman @LinzHyman]

@AmericanAir @AmericanAir - Lastly, please extend my thanks to the following folks who have been very kind in phone calls the last few days: Yvonne, Sara, Carolyn. The mistake was made by another team member, and mistakes happen. I’m just looking for your help to fix it. Can you help? (5/5)

[Lindsay Hyman @LinzHyman]

@AmericanAir @AmericanAir - Even IAD or BWI will do — please just help make it happen. My other checked bag has been missing for 20 days, so I think a little extra effort to return this bag to me is the least that can be done… How can you help correct this mistake made by the #AATeam? (4/5)

[Lindsay Hyman @LinzHyman]

@AmericanAir So I need @AmericanAir help recovering my bike. My AirTag has it sitting in DFW Terminal D, where AA is HQed. Can you please work with @Iberia_en to get this on a plane to DCA asap? There are 9 DFW>DCA today — surely it can be put on of these?? I will go pick it up at DCA. (3/5)

[Lindsay Hyman @LinzHyman]

@AmericanAir @AmericanAir - The MAD>DFW flight was never removed from my itinerary despite asking twice via chat and phone. Check in was a nightmare as a result (requiring a trip to BIO airport the day before), and then my bike was sent to the wrong airport. All because of an AA mistake (2/5)

[Lindsay Hyman @LinzHyman]

@AmericanAir @AmericanAir - Remember this conversation? Well the saga continues because of the mistake made by an #AATeam agent. While I went BIO>MAD>BOS, my bike went BIO>MAD>DFW and has been sitting in Dallas Terminal D for four days with no action. (1/5)

[Lindsay Hyman @LinzHyman]

@AmericanAir Thank you! And BIG thank you to your team members Muhammad and Nayla (sp?) who were super helpful in getting this all worked out!

[Lindsay Hyman @LinzHyman]

@AmericanAir … I was going BIO>MAD>BOS. But they changed me to MAD>DFW>BOS. I’m in Bilbao, not Madrid! All this and my checks bag has still been lost for 2 weeks! Please help. (2/3)

[Lindsay Hyman @LinzHyman]

Just posted a photo https://t.co/eZtSOYnAo9

[Lindsay Hyman @LinzHyman]

And here's my answer. Dedication of the WWI Memorial. Looks like I have a very special place to visit in the days ahead. https://t.co/eDiYkIUvKs

[Lindsay Hyman @LinzHyman]

@PoPville do we know why two low flying jet planes just flew north over NW??

[Lindsay Hyman @LinzHyman]

@dog_rates This is Bear! For #NationalPuppyDay, Bear got a bear.

[Lindsay Hyman @LinzHyman]

This is exactly how it feels

[CBS Sports @CBSSports]

Patriots fans watching Brady throw a touchdown to Gronk in the Super Bowl...

[Lindsay Hyman @LinzHyman]

Hi @TrainingPeaks! Your website said you like to be reached via tweet during biz hours, and I'm awaiting an email reply, so... I'm the nincompoop that purchased a 70.6 plan when I meant to get the 140.6. Can you help me swap this asap? Day 1 of my 24-week plan starts today =)

[Dr. Jill Biden @DrBiden]

Together, we will build a world where the accomplishments of our daughters will be celebrated, rather than diminished.

[Lin-Manuel Miranda @Lin_Manuel]

YES.