@loveholidays so after waiting 1.5hrs on hold through your sandy chat to get reference numbers from your credit control team for payments you claim to have refunded, I get booted out the system and can't get back in. I need this sorted, I need someone to actually help!
@Tesco £120 off account today when getting petrol, aware standard for pay at pump, however still taken £120 off and not readjusted for the actual £25.02 spent on petrol. Bank says you need to sort, your website says bank needs to sort. Who does sort this as I am caught in middle
@loveholidays Won't hold my breath! You might respond but it won't be useful, helpful or meaningful and I will still be out of pocket as no one takes ownership of issues and sorts them. Palm off mentally in love holidays.
@loveholidays refund still outstanding despite all your promises of it being within 3-5 working days. Service awful No one takes ownership despite the DM and using chat system. Holiday cancelled due to BA flight cancel and your inability to get us a new flight. Where is my refund
#BBCQuestionTime your question "does the nurses strike show government failure or a government battling for tax payer" Nurses pay tax, therefore tax payers, we are not tax exempt. Unclear if the question is just to cause division and put people against the nurses.
@DPDgroup_news curious when you will be re-commencing deliveries to areas you have chosen not to deliver to due to strike/black Friday and cyber Monday increasing your workload. Thanks.
@thenorthface daughter just signed up for XPLRPass as about to buy a jacket, but her 10% discount code has not come through, can you help. She's not on twitter.
@DPDgroup_news frustrated, dpd keep promising to call & deliver my parcel, shock horror nothing. Pretending to take ownership and then not resolving the problem. I have a parcel at the depot in Edinburgh waiting, 6 calls to cust ser and guess what parcel still at depot. Help!
@Superdry imagine my surprise to have ordered a wind cheater, thinking I was getting it in the sale from £84.99 to £59.49, when it arrives and the price tag on the jacket states £41.99 with no reduction marked.........not great is it!!
@AldiUK imagine our disappointment opening our favourite sea salt and chardonnay crisps to discover they are all ready salted......my daughter is gutted, her all time favourite crisps.
@loveholidays sent you a DM. Still waiting on my refund from October. CMA agreement I should have this back by 31.03.21 at the latest, as advised by yourselves, I want to check this is on track and this date won't come and go and I will still be out of pocket.
@KelleyMac1961@loveholidays Excellent, its good to hear people are getting their refunds. I am waiting for my NYC refund since October and they rarely answer DMs with any clarity
@loveholidays on DM you asked data protection questions in order to provide assistance. Info given. You didn't reply. When you did you asked for data protection info again (yesterday) I provided this again, still no response will this circle continue. Just reply with refund info
@British_Airways Wow awesome, that sounds great!! How about you refund the cancelled flights first....like mine to NYC and all other customers before asking people to part with their hard earned money!!