Service Manage,respiratory specialist nurses & Community COPD.UHCW. Background in CCOT.Special interest: patient safety.Proud co-lead on Call 4 concern launch
@KendalCalling Hi Kendal calling. I have sent 2 messages via your contact us form on the website plus 2 emails and have had no reply. Please can someone respond to me?
@seetickets what’s with taking a lifetime to sort out a refund for a gig when the date has changed and we can no longer go? Delay tactics is full swing in via emails. #poorcustomerservice#whereismymoney
@Vivid_Web@O2@virginmedia Be careful. I had the same issue. @o2 ignored my messages and then just put a note on my credit file. I’m still trying to speak to someone a month on from my first contact. Anyone listening @O2?????
@O2 do you ever reply to emails??? I’ve escalated issues via customer service email and the credit file referrals email on 3 separate occasions with nothing but auto replies. Promising to get back to me in 7 working days. Well today is the 17th working day and nothing!!
@AIRTeam_KGH @KettGeneral A great service which has a growing evidence base on the impact it has on patient safety and experience. https://t.co/3xcPEJ8XFX @KirstyDatson#C4C#MarthasRule
Our article is finally here @kurlyp00! Demonstrating the importance of offering this service in hospital. #C4C#Call4Concern#BJN#CallforConcern#MarthasRule Call4Concern:the impact of a patient-and-relative-activated service | British Journal of Nursing https://t.co/3xcPEJ8XFX