Lisa Cornell

Service Manage,respiratory specialist nurses & Community COPD.UHCW. Background in CCOT.Special interest: patient safety.Proud co-lead on Call 4 concern launch

[Lisa Cornell @LisaCornell13]

@KendalCalling what’s with the radio silence?? I’ve used your contact us form twice, sent numerous emails and no reply?

[Lisa Cornell @LisaCornell13]

@KendalCalling Hi Kendal calling. I have sent 2 messages via your contact us form on the website plus 2 emails and have had no reply. Please can someone respond to me?

[Lisa Cornell @LisaCornell13]

@seetickets ignoring your own policy on replying to questions and ignoring your own refund policy #whereismymoney #poorcustomerservice

[Lisa Cornell @LisaCornell13]

@seetickets what’s with taking a lifetime to sort out a refund for a gig when the date has changed and we can no longer go? Delay tactics is full swing in via emails. #poorcustomerservice #whereismymoney

[Lisa Cornell @LisaCornell13]

#seetickets

[Lisa Cornell @LisaCornell13]

@StellarHaggis @O2 Thanks

[Lisa Cornell @LisaCornell13]

@O2 @Vivid_Web That’s a joke. The complaints email account is not monitored or responded to!

[Lisa Cornell @LisaCornell13]

@Vivid_Web @O2 @virginmedia Be careful. I had the same issue. @o2 ignored my messages and then just put a note on my credit file. I’m still trying to speak to someone a month on from my first contact. Anyone listening @O2?????

[Lisa Cornell @LisaCornell13]

@O2 do you ever reply to emails??? I’ve escalated issues via customer service email and the credit file referrals email on 3 separate occasions with nothing but auto replies. Promising to get back to me in 7 working days. Well today is the 17th working day and nothing!!

[Lisa Cornell @LisaCornell13]

@KettGeneral A fantastic service which has a growing evidence base on the impact to patient’s outcomes and experience. @KirstyDatson #Call4Concern #C4C #MarthasRule
https://t.co/3xcPEJ8XFX

[Lisa Cornell @LisaCornell13]

@AIRTeam_KGH @KettGeneral A great service which has a growing evidence base on the impact it has on patient safety and experience. https://t.co/3xcPEJ8XFX @KirstyDatson #C4C #MarthasRule

[Lisa Cornell @LisaCornell13]

@BACCNUK https://t.co/3xcPEJ8XFX

[Lisa Cornell @LisaCornell13]

@BJNursing @mandy_odell @Miss_AVP

[Lisa Cornell @LisaCornell13]

Our article is finally here @kurlyp00! Demonstrating the importance of offering this service in hospital. #C4C #Call4Concern #BJN #CallforConcern #MarthasRule Call4Concern:the impact of a patient-and-relative-activated service | British Journal of Nursing https://t.co/3xcPEJ8XFX

[Lisa Cornell @LisaCornell13]

Respiratory clinical nurse specialist vacancy. Come and join a great team! https://t.co/V0mT7MRxVA

[Lisa Cornell @LisaCornell13]

@kurlyp00 here we go!!! 🤞🏻🤞🏻

[Nursing Times @NursingTimes]

Tonight we celebrate the Nursing Times Awards 2023, and will be tweeting the winners throughout the evening. #ntawards

[Nursing Times @NursingTimes]

Tonight we celebrate the Nursing Times Awards 2023, and will be tweeting the winners throughout the evening. #ntawards

[Kirsty Datson @KirstyDatson]

2/2 presentations ✅ Was a privilege presenting our #Call4Concern journey to @NursingTimes judges.
No better time to be putting C4C on everyone’s agenda following the news about #MarthasRule 🤞🏼🤞🏼🤞🏼@KettGeneral @AIRTeam_KGH @JoannaS67401594 @whurst

[Lisa Cornell @LisaCornell13]

🤞🏻🤞🏻🤞🏻

[Kirsty Datson @KirstyDatson]

Just finished presenting our #Call4Concern journey to the @NursingTimes judges for Emergency & Critical Care Nursing Category #NTAwards 🤞🏼with @LisaCornell13
@AIRTeam_KGH 1 down 1 more to go 🙌 @KettGeneral @whurst @JoannaS67401594