Lisa Young In (she/her)

🇩🇪 🇰🇷 in London • Digital Marketing in the Music Industry • Core Team @esea_music • Anti-Racism + Social Justice Advocate 💪 • F1 Obsessive 🏎️

[Lisa Young In (she/her) @LisaYoungIn]

@British_Airways I did that twice yesterday and only had a bot response... After actually talking to human beings beforehand.

[Lisa Young In (she/her) @LisaYoungIn]

@British_Airways My Avios from my AMEX have not been transferred since Nov '25 because of an issue with my last name that I then resolved. It's still not working and AMEX has 2 open cases w/ you! I can't reach any human via your customer service. This is appalling.. Help please!

[Lisa Young In (she/her) @LisaYoungIn]

@British_Airways Hi there! I've responded to your DM again with the screenshot requested (of my name on the AMEX account), but am only getting bot messages again, even after following up. Please could you look into this again?

[Lisa Young In (she/her) @LisaYoungIn]

@British_Airways Just did that. Thanks, Demi, but I hope I won't have to speak to yet another bot that won't help me resolve this issue...

[Lisa Young In (she/her) @LisaYoungIn]

@British_Airways It’s an issue with my name on my BA account. It didn’t match with my AMEX card name because you can’t add middle names on BA, so I added my middle name to my first name on BA. However, apparently it’s still not being recognised! Both cases AMEX filed w/ you are still open

[Lisa Young In (she/her) @LisaYoungIn]

@British_Airways (3/3) I've also been eligible for my Companion Voucher since January 2026 and have not been able to use it because of this issue (6 months ongoing now!) and it's only valid for one year...

[Lisa Young In (she/her) @LisaYoungIn]

@British_Airways Is there any way I can file a case directly with BA for this rather than going via AMEX, as it's been going round in circles, with AMEX saying I should contact BA (not possible bc I can't reach a human) and you telling me I need to sort it via AMEX.

[Lisa Young In (she/her) @LisaYoungIn]

@British_Airways The AMEX team have the 8-digit reference numbers - I'm not sure they will disclose them to me. The issue was that BA already rejected one case before for falsely saying my last name was wrong, even though I had provided a scan of my passport. I would never register a wrong name.

[UK Music @UK_Music]

The UK Music Diversity Taskforce was established in 2015 to improve equity, diversity, and inclusion across the industry. As Ammo Talwar MBE steps down after 6 years as Chair, UK Music is inviting applications for the position.

Click here for details https://t.co/CuKcV7mwaY

[UK Music @UK_Music]

⏰ REMINDER: Have you taken our Full Diversity, Full Return survey yet? If you work in Black music, we need your voice! 10 mins to help us reveal the economic impact of Black British music. Survey closes Jan 17. Take part: https://t.co/RlTHxBdKiJ #UKMusic #BlackMusic

[Neneh Cherry @misscherrylala]

It’s here!! ❤️

‘A Thousand Threads’ will be yours on October 3rd - pre order now: https://t.co/9RRRKEO6rL

And for those in the UK, there are still a few tickets left for the live events if you’re quick: https://t.co/XF3KG8DkYD

[TaP Music @tapmusic]

Today is #WorldSuicidePreventionDay.

It’s devastating that suicide is one of the leading causes of death for young people, and that 720,000 people worldwide die due to suicide each year.

[Lisa Young In (she/her) @LisaYoungIn]

@MercedesAMGF1 @LewisHamilton @GeorgeRussell63 The big question is, tho: Since when does @LewisHamilton like coffee?? 😮

[LOREEN @LOREEN_TALHAOUI]

I see a sky of colours 🌇
♾️ ♾️ forever ♾️ ♾️ out now

https://t.co/SyaYuQCnX4

[TaP Music @tapmusic]

Happy International Women’s Day to all our women at TaP…

We acknowledge you. We appreciate you. We celebrate YOU. ❤️

#EmbraceEquity #InternationalWomensDay #IWD2024

[TaP Music @tapmusic]

At TaP Music we’re proud to be working with many incredible female artists. Thank you for inspiring us all. 🤩

So cheers to female artists everywhere 🥂 From all walks of life, you shape our world with your courage and determination!

Happy International Women's Day!

#IWD2024

[Dermot Kennedy @DermotKennedy]

What an honour to share the stage with @NiallOfficial last night. Thank you for having me 🇮🇪

📹 Joel Stagg

https://t.co/FZ9sN6DMh0

[Women & Equalities Committee @CommonsWEC]

📗 Our report on misogyny in music has been published.

🎵 The report looks at what needs to be done to tackle misogynist attitudes in the music industry.

Read out recommendations 👇

https://t.co/8slIimRPTy

[Lisa Young In (she/her) @LisaYoungIn]

Also particularly proud that I was able to help establish two new #ESEA categories among the ethnic groups listing in the survey!! ❤️🙏

A big step forward for @esea_music!

Survey here again: https://t.co/q4BClXKGaB

[ESEA Music @esea_music]

After taking on our feedback, UK Music have included two new ESEA categories in their 2024 Workforce Diversity Survey 🎉

Help us get a more accurate picture of the UK music industry by filling out the survey and sharing with your network:

https://t.co/0H55LQzim8

[Lisa Young In (she/her) @LisaYoungIn]

The @UK_Music Workforce Diversity Survey is now live! If you’re working in the UK #MusicIndustry, you should definitely fill it out so we can show how diverse (or not) our industry is!

Here’s the survey: https://t.co/q4BClXKGaB

Pls share with your company and/or on socials 😊