Lisa Ford

Author and Hall of Fame Speaker, helping audiences create customer focused cultures and exceptional customer experiences

[Lisa Ford @Lisa_A_Ford]

@Delta The Sky Club is Austin is always a treat. Great staff, unique food and pleasant space.

[Lisa Ford @Lisa_A_Ford]

@Cigna A hold time of over an hour and still counting. No estimate of wait time or options to receive a callback. Customer service is lacking!

[Lisa Ford @Lisa_A_Ford]

@PatMussieux @BarbaraCorcoran @Susan_Sly @AliBrown Thank you!

[Abigail @AbigailEmerson1]

Can't wait to help lead this workshop that focuses on what design thinking can do during the times we're in! #everybodypoops! #designthinking #wishforwash #registertoday #covid19 #youthled #communitysupport #weloveatlanta

[Jeanne Bliss @JeanneBliss]

It's always good to be in fine company including @ChipRBell @Hyken @adamtoporek @Lisa_A_Ford! And thank you to everyone who voted! https://t.co/I5l7Bvdfrw

[Lisa Ford @Lisa_A_Ford]

It is an honor to recognized along with many colleagues. Customer Service Gurus 30 - Global Gurus ⁦@JeanneBliss⁩ ⁦@adamtoporek⁩ ⁦@scottmckain⁩ ⁦@jaybaer⁩ https://t.co/mIsDpMXYFh

[Alliance of Women in Workers’ Compensation @allianceofwomen]

We are excited for all that 2020 will bring. Check out our events at https://t.co/ckTWS7zd2G This week we are in Tampa and Seattle! Hope to see you soon. #AllianceWC20 #leadership #workerscomp #riskmanagement

[Convince & Convert @convince]

What do you do when you look out at the audience, and most of them aren’t paying attention? How can you bring them back? Find out on ep.6 of Standing Ovation with Hall of Fame keynote speaker, @NiceBikeMark

[Lisa Ford @Lisa_A_Ford]

Jay Baer @jaybaer has a fantastic new podcast, Standing Ovation. He interviews speakers on how the power of their stories and how to enhance them. Have a listen and subscribe to get his weekly interviews.

[Lisa Ford @Lisa_A_Ford]

Have a listen and subscribe to this podcast for all of @jaybaer brilliant interviews.

[Jay Baer @jaybaer]

Do you struggle to weave statistics into your speaker stories?

@Lisa_A_Ford, does this flawlessly and in episode 2 of Standing Ovation, she reveals how she does it. If you want to learn from the world’s best speakers, make sure you subscribe on your favorite podcast app.

[Lisa Ford @Lisa_A_Ford]

Balancing User Experience and Creativity in Design https://t.co/YvIKksMLc7 via @lookadesign

[Lisa Ford @Lisa_A_Ford]

With a Net Worth of $950 Million, Why Is Jerry Seinfeld Still Grinding? His Response Is a Master Class in Achieving Incredible (and Lasting) Success https://t.co/ZdBOjcYSMT

[Alliance of Women in Workers’ Compensation @allianceofwomen]

On the #AllianceWC19 stage now, @Lisa_A_Ford. Everything around us is changing quickly. People coming out of college now will have work at up to 6-9 companies. How can we be the best version of ourselves? #NWCDConf #leadership

[Lisa Ford @Lisa_A_Ford]

Amazing graphics done for this great conference.

[Lisa Ford @Lisa_A_Ford]

Thank you!

[Alliance of Women in Workers’ Compensation @allianceofwomen]

The reality of change. We know a lot of stuff and don’t always apply it. How can you make change happen? We need to be action people. What is your daily plan to execute. @Lisa_A_Ford #AllianceWC19 #NWCDConf

[Lisa Ford @Lisa_A_Ford]

Thanks for being in the audience.

[Lisa Ford @Lisa_A_Ford]

Thank you for this opportunity. Great audience.

[Alliance of Women in Workers’ Compensation @allianceofwomen]

@JamieGassmann Love this! Such great info and so true, @Lisa_A_Ford. #AllianceWC19

[Lisa Ford @Lisa_A_Ford]

Stephanie Moritz: Use Design Thinking to Become Truly Customer-Centric https://t.co/t5hP7yFW7W

[Lisa Ford @Lisa_A_Ford]

Excited to be with you soon.

[Yvonne Guibert @buzzystreet]

👉 Did you see this? 👉 Join us @allianceofwomen at a pre-con leadership workshop focused on managing change; keynote speaker @Lisa_A_Ford will inspire us to THRIVE, not just survive!

#alliancewc19 #nwcdconf #tuesdaymotivation

Register today! https://t.co/a3BZCIqLlS

[Lisa Ford @Lisa_A_Ford]

Can Virtual Reality Teach Executives What It Feels Like to Be Excluded? https://t.co/ixG9yd2D0b