@greateranglia Thanks for confirming this, James. This should definitely be looked into considering recent events and as raising an alarm like that causes panic!
@greateranglia Hi Keira, who exactly are you passing this on to, please? It doesn't seem right for a train conductor to announce a trespasser has a weapon(!) and then just leave everyone sat on a busy train not knowing what is going om or if this is accurate info!
@greateranglia Hi, the 18:32 train from LST - Colchester has been consistently delayed every evening recently. For someone who has a connection to make this is incredibly frustrating and tonight is even more delayed. Can anyone look into this please?
@greateranglia Hi Kiera, this speed restriction has been in place since before 21 August. Do have know when this restriction is due to be lifted please?
Today is the only day the driver gave a reason for delay and he said disruptive passengers on a train in front but then more delays.
@greateranglia Do you know why the 18:32 from LST has been slow running and delayed getting to Shenfield every night this week? The driver gives no updates.
@greateranglia Hi, on Thursday last week my journey was delayed but my ticket was sucked up by the machine. How do I go about getting a delay repay refund without the physical ticket, please?
@greateranglia Hi, I sent my unused tickets back via the form to customer services a while ago now for a refund but am yet to receive this. Should it get refunded back the way I paid and when?
@greateranglia Hi, I'm still waiting for this refund (as mentioned above). Can I send a photo of my tickets on DM for someone to look into this today for me, please?
@TicketmasterCS I was at the front of the waiting room queue for Bastille tickets and then just got kicked out and now back to on sale page where I can't get back in! What's going on?