Lisa

Government Economist, proud mama of a lazy old rescue cat and two ridiculous shar pei dogs, and partner in crime to @Gwaterson97

[Lisa @Littleblackkatx]

10 days later and our downstairs loo absolutely stinks, and your customer care could not be less interested in helping us. I appreciate you’re a massive company with all sorts of power to throw around, but this really is abysmal customer service.

[Lisa @Littleblackkatx]

@LanesForDrains Morning, can you please explain to me how one of your engineers can bust the valves in our downstairs toilet by trying to unblock the wrong drain - he was here for our neighbours! (1/3)

[Lisa @Littleblackkatx]

He apologised profusely and took photos of the damage and water that had entered the house. But your customer care is an absolute JOKE. The fact you expect us to go through our insurance for damage you caused when you had no right to be on our property. (2/3)

[Lisa @Littleblackkatx]

@_mikeparsons @andrinm1 @manypets_uk I second this. We’ve been waiting since the 2nd August. No response to calls or emails. And in the mean time they’ve had the audacity to send me my renewal quote, with an increase of £100 a month! (70% increase!)

[Lisa @Littleblackkatx]

@charliersmith1 Meet Bonnie and Frank! Franks absolute favourite thing is to trot his way through grasses that are taller than him with no idea of where he’s going 🥰

[Caitlin Moran @caitlinmoran]

My timeline is absolutely split between those who've read the press coverage of "Spare" and think Harry's a twat, and those who have actually read the book, or are reading it, and are going "Fair enough - I get him now."

[Lisa @Littleblackkatx]

@raye Definitely @ainedeane!

[Lisa @Littleblackkatx]

3rd day in a row of trying to get a response from you @terrysfabrics. I’ve sent yet another email as well. Trying to stay optimistic! In the meantime I’ve also contacted @BBCOne #ripoffBritain 😤

[Lisa @Littleblackkatx]

Hi again @terrysfabrics can I please get a response to this? Happy to package them up and send them back to you (at my own cost if need be!), but currently I’m £400 down and can’t seem to get any sort of support from yourselves. This is appalling!

[Paddington @paddingtonbear]

Thank you Ma’am, for everything.

[Lisa @Littleblackkatx]

@McVities @Tesco Email sent - thank you.

[Lisa @Littleblackkatx]

@McVities @Tesco This has to be one of the most disappointing experiences ever. As someone who despises dark chocolate, I don’t appreciate this kind of surprise!?

[BBC Breaking News @BBCBreaking]

Johnny Depp has won his defamation case against ex-wife Amber Heard, who he sued over claims of domestic abuse

https://t.co/CVttyeVT3o

[Lisa @Littleblackkatx]

@YorkshireWater Not my car thankfully, but a (legally) parked vehicle at the side of the road. Further details have been messaged :)

[Lisa @Littleblackkatx]

@YorkshireWater Morning. How might I report one of your drivers for hitting a parked vehicle and driving off? The driver did get out to check the damage, then preceded to drive away without leaving any details. Not the best for the brand if they’re doing this in signed vans.

[Ryan Ken @Ryan_Ken_Acts]

“I don’t know enough to speak intelligently about the topic” is a phrase I will say freely and without the slightest bit of shame. Nobody needs my freezer burned take on everything. Sometimes the holy ghost says hush and read a book.

[Captain Sir Tom Moore @captaintommoore]

Today marks one year since the passing of Captain Sir Tom Moore.

On this anniversary, we remember a figure of inspiration who showed the world how much you can still achieve, even at the grand age of 100. He gave hope to the world and is dearly missed.

[Lisa @Littleblackkatx]

@jamietmusic @MillieB_97 @GWaterson97