@AnkerOfficial Thanks for the reply. Email sent. Hoping we can find a solution to this as this isn't a cheap product and re-purchasing in full for one element is a big inconvenience. Thx again.
@AnkerOfficial - I bought your Zolo wireless earbuds. They work great but I lost my charge dock. Upon calling your support, I was told bluntly and rudely that you don't sell the dock's as it's not an "option" in your warehouse. How is that possible? Need assistance - Thanks.