Elisabeth Beatty

[Elisabeth Beatty @LizBt13]

@CrossCountryUK Why don’t you make them longer or reduce the amount of seats booked, so that those who have open returns can get seats too?

[Elisabeth Beatty @LizBt13]

@CrossCountryUK why only 5 coaches on what must be one of the busiest routes from Manchester to Birmingham? Also impossible to tell if a seat is reserved for part of a journey as monitors update at stations. Appalling.

[Elisabeth Beatty @LizBt13]

@safestyle I have been trying to contact your customer services department for 2 days - on hold for 20 mins at a time, I don't have time for this, can someone please contact me?

[Elisabeth Beatty @LizBt13]

@thameswater SW17 7HG Water was on, now gone off again