@virginmedia She has phoned almost daily for 6 wks. Always advised a time it will come back on (it never does) or a time someone will call her back (no one does).shes still waiting for her call from Ralph, area field manager- he was due to call 9th oct!
@virginmedia APPALLING customer service. My mother has had NO internet/TV for 6 weeks due to a fault on your end. And you’ve done thing but brush her off. You’re quick enough to take her money & yet provide nothing. Forget how poor virgin media are vs 1 person. Shocking!!!