Laura Berner

Designer. Dallas. Dogs.

[Laura Berner @Lkberner]

We’ve been sitting on our American Airlines flight in weather that feels like 102 with no air conditioning for 2.5 hours with an infant @AmericanAir @wfaa @FAANews

[Laura Berner @Lkberner]

@_Aircanada_fly Done.

[Laura Berner @Lkberner]

@AskCapitalOne As I just said, I was on the phone for over an hour and I did speak to a supervisor. This has been a horrible experience. Every time we've booked travel with Capital One, something like this comes up. This exact same thing happend on our honeymoon and it ruined our travel.

[Laura Berner @Lkberner]

@AskCapitalOne Can someone please contact me about this? My issue still wasn't resolved and their solution was to call back and try to get another representative. I was already on the phone for almost an hour on hold waiting to have someone help me and I can't do that again.