@MobileLegendsOL Given these circumstances, I kindly ask you to review my case and consider alternative ways to verify my identity, so that I can update my primary email address and secure continued access to my account.
Thank you for your time and assistance.
@MobileLegendsOL Hello,
I am writing to request a change of the primary email address associated with my account.
Currently, I do not have access to my main email or iCloud account, as they have been permanently lost and cannot be recovered.
@MobileLegendsOL If I lose access to this device, I will no longer be able to log in, as verification codes are sent to an email address I cannot access.
@MobileLegendsOL Despite this, my request has been declined on the grounds that the evidence is insufficient. I would like to clarify that I retain access to my account on one device only.
@MobileLegendsOL However, I still have access to all other contact details linked to my account, including the secondary email address, which I have already provided as proof of ownership.