Rupam

Built Needle (acquired)- a contextual enterprise information management solutions company. Now herald being nice jlt, GTM and Product Management.

[Rupam @LoaferrGuy]

What would be dreams if not the sight beyond the haze of the tears of sacrifices made. #Dream #makeithappen #startups

[Rupam @LoaferrGuy]

My major problem with it is that is from the house of Tata. Which was never expected. @AirIndiaX please take a note. Would love to understand how you solve for this.

[Rupam @LoaferrGuy]

Problem with duopoly- airlines can operate as they chose to, no remedial actions necessary. Air India Express - massive goof up on the PNQ - BLR flight. Paid for priority and extra legroom as usual - only to find out the 13th row doesn’t even exist in this flight. 😂 @AirIndiaX

[Rupam @LoaferrGuy]

The poor crew and ground staff then have to bear the brunt of reassigning and uncomfortable questions of bad customer experience and incompetence. Whereas that is not the case at all. More often than not it is the top wing that hasn’t thought through these.

[Rupam @LoaferrGuy]

Making a return to all social networks after a long hiatus. More stories upcoming. But to start today on a short sweet note @IndiGo6E 524 crew BLR>IXA really made my day with this token. All because have always loved being simply happy and nice. This just reminded me of the why!

[Rupam @LoaferrGuy]

@IndiGo6E Appreciative huge shoutout for Ms.Wangmu, lead crew on 6E 6309 today. Been a frequent flyer for years, haven't often seen such composure and leadership- leadership spirit, diligent concern for passenger and co-crew safety in choppy flying conditions.#appreciationtweet

[Rupam @LoaferrGuy]

RT The Lightness of Being: https://t.co/EHxL4LEHNx

Read a piece after a long time that evoked so much of honest reflection.

[Rupam @LoaferrGuy]

@rrhoover @weekendfund Hoping this is open to full time founders as well. :) Just ran in my application!

[Rupam @LoaferrGuy]

@mansivaishnaw 😂😂 Sounds like the plan. I am in!!

[Rupam @LoaferrGuy]

@mansivaishnaw 😂 These are weekend thoughts. But hope will return Monday - for sure.

[Rupam @LoaferrGuy]

@mansivaishnaw Haha. Kya kahe, learning of a lifetime, sometime takes a lifetime. 😂

[Rupam @LoaferrGuy]

@AmazonHelp I did. What I can understand from all the chats is just that I will have to wait at my end and figure out how to take the delivery up even while traveling.

[Rupam @LoaferrGuy]

@AmazonHelp I already had a chat and a call on this with your customer support. Unfortunately they couldn't help and I had to bring it up here.

[Rupam @LoaferrGuy]

@AmazonHelp Delivery date was 9th April.

[Rupam @LoaferrGuy]

Been a prime customer for years now. Unsure how that helps anymore. Just saying @amazonIN @amazon

[Rupam @LoaferrGuy]

I understand things go wrong, but as a giant organisation the least your customer support can do is to inform the customer in advance and respond logically instead of using templated responses.

[Rupam @LoaferrGuy]

@mansivaishnaw 😂 Well spoken, like the Mansi I know. 🙌